People Services Adviser

Peterborough Regional College; Peterborough; Hybrid; GBP 31,000 - 42,000; Full time

Job summary

Inspire Education Group in Peterborough is seeking a proactive People Services Adviser to join our growing People Services team. This role focuses on employee relations, wellbeing, organisational development and delivering an outstanding employee experience.

As a trusted adviser to managers, you will provide expert advice on attendance, performance, wellbeing and change while supporting onboarding, family leave, flexible working and other employment processes across the group.

Qualifications

• Experience of providing People Services advice in a complex organisation.
• Strong employee relations knowledge and understanding of UK employment law.
• Experience coaching and supporting managers.
• Excellent communication, problem-solving and organisational skills.
• Commitment to inclusion, wellbeing and delivering exceptional customer service.
• CIPD Level 5 qualification (or working towards it) or equivalent experience.

Responsibilities

• Provide professional employee relations advice and practical support across a broad range of people matters.
• Work with managers to build capability, resolve issues early and promote positive relations.
• Contribute to wellbeing, engagement, recognition and staff experience initiatives.
• Use workforce data to identify trends and support continuous improvement.
• Support organisational change, policy development and People Services projects.
• Maintain strong relationships with managers, colleagues and trade unions.

Skills

Employee relations

UK employment law

Coaching managers

Communication

Organisational skills

Inclusion & wellbeing

Education

CIPD Level 5 qualification

Job description

People Services Adviser

Salary: £36,438 per annum (Scale Point 31)

Location: Peterborough (1 day a week WFH), with travel across Inspire Education Group sites

Hours: 37 hours per week, full year

Contract: Permanent

Help Us Build an Exceptional Workplace

At Inspire Education Group, our people are at the heart of everything we do. As we deliver our ambitious People Plan 2026 - 2030, we're looking for an experienced and proactive People Services Adviser to join our growing People Services team.

This is an exciting opportunity for a People professional who is passionate about employee relations, staff wellbeing, organisational development and delivering an outstanding employee experience. You will play a key role in helping us become an Exceptional Employer, supporting a Thriving Workforce and driving People Services Excellence across the Group.

About the Role

As a trusted adviser to managers and leaders, you will provide professional employee relations advice and practical support across a broad range of people matters. You'll work closely with managers to build capability, resolve issues early, promote positive employee relations and support the delivery of key People Plan priorities.

Your responsibilities will include:

• Providing expert advice on employee relations matters including attendance, wellbeing, performance, capability, conduct and grievance issues.
• Supporting managers to build high-performing, engaged and inclusive teams.
• Contributing to wellbeing, engagement, recognition and staff experience initiatives.
• Using workforce data and insights to identify trends and support continuous improvement.
• Supporting organisational change, policy development and People Services projects.
• Maintaining strong relationships with managers, colleagues and trade union representatives.
• Supporting key employee lifecycle activities including onboarding, probation, family leave, flexible working and other employment processes.

About You

We're looking for a confident and credible People/HR professional who can build strong relationships, provide pragmatic advice and influence positive outcomes.

You will have:

• Experience of providing People Services advice in a complex organisation.
• Strong employee relations knowledge and a sound understanding of UK employment law.
• Experience of coaching and supporting managers.
• Excellent communication, problem-solving and organisational skills.
• A commitment to inclusion, wellbeing and delivering exceptional customer service.
• CIPD Level 5 qualification (or working towards it), or equivalent experience.

Experience within Further Education, education or another large multi-stakeholder environment would be advantageous.

Why Join Inspire Education Group?

This is an opportunity to be part of a forward-thinking People Services team that is transforming the employee experience and helping shape the future of the organisation. You'll contribute to meaningful strategic initiatives including workforce wellbeing, leadership development, equality, diversity and inclusion and talent retention.

If you're passionate about helping people thrive, developing great workplaces and making a real difference, we'd love to hear from you.

Together, we'll be bold, be brave and be exceptional.