People Services Adviser

Peterborough College; Peterborough; Hybrid; GBP 32,000 - 44,000; Full time

Benefits offered by this job

30 days annual leave

LGPS pension scheme

Health & wellbeing benefits

Professional development sponsorship

Blue Light Card discounts

Job summary

Inspire Education Group in the UK seeks an experienced HR professional to provide expert employee relations advice across the group. You will support managers, handle sensitive issues, and work with leaders to build high-performing teams. A CIPD Level 5 qualification or equivalent experience is essential.

The role focuses on attendance, wellbeing, performance, and engagement across a large, diverse organisation, with opportunities to influence People Services strategy and inclusivity initiatives.

Qualifications

• Extensive experience in employee relations advice across organisations.
• Ability to coach and support managers through complex people issues.
• Proficient in interpreting workforce data to drive improvements.

Responsibilities

• Provide professional employee relations advice and guidance to leaders and managers.
• Support attendance, wellbeing, conduct, capability and performance management processes.
• Coordinate probation, onboarding and early employment activities to improve retention.
• Contribute to employee wellbeing, engagement and staff voice initiatives.
• Support Equality, Diversity and Inclusion objectives and inclusive people practices.
• Assist with development and implementation of HR policies and procedures.
• Produce accurate documentation, reports and management information.
• Analyse workforce data and identify trends for continuous improvement.
• Support People Services projects and organisational improvement activities.
• Build relationships with managers, employees and trade union representatives.

Skills

Employee relations

Coaching managers

Data interpretation

Communication skills

Education

CIPD Level 5

Tools

HR data analytics

Job description

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The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Location: Peterborough (with 1 day per week WFH)

Closing Date: 8 th October 2027

Help shape a thriving workforce by supporting managers and colleagues to create a positive, inclusive and high-performing workplace.

In this busy and exciting role, you will provide professional employee relations advice, guidance and operational support across Inspire Education Group, helping leaders and managers build engaged, high-performing teams. You will work closely with colleagues across the organisation to support attendance, wellbeing, performance, conduct and capability matters, ensuring a consistent and people-focused approach.

You will play an important role in delivering the People Plan, supporting initiatives that enhance employee wellbeing, engagement, inclusion and retention. Working across a wide range of people management activities, you will help managers navigate complex situations while promoting best practice and positive employee relations.

This is an excellent opportunity for an experienced HR professional who enjoys building strong relationships, using data and insight to drive improvements, and making a meaningful contribution to the employee experience across a large and diverse organisation.

Key Responsibilities:

• Provide professional employee relations advice and guidance to leaders and managers
• Support attendance, wellbeing, conduct, capability and performance management processes
• Coordinate probation, onboarding and early employment activities to improve retention
• Contribute to employee wellbeing, engagement, recognition and staff voice initiatives
• Support Equality, Diversity and Inclusion objectives and inclusive people practices
• Assist with the development and implementation of HR policies and procedures
• Produce accurate documentation, reports and management information
• Analyse workforce data and identify trends to support continuous improvement
• Support People Services projects and organisational improvement activities
• Build effective relationships with managers, employees and trade union representatives

What we're looking for:

You will be an experienced HR professional with strong employee relations knowledge and a passion for delivering a high-quality People Services experience. You will be confident advising and coaching managers, handling sensitive issues with professionalism and building effective working relationships across all levels of an organisation.

The successful candidate will have sound knowledge of UK employment legislation, experience of interpreting workforce data and the ability to manage multiple priorities in a busy environment. A CIPD Level 5 qualification (or equivalent experience) and excellent communication, organisational and problem-solving skills are essential.

If you are looking for an opportunity to make a real impact on colleagues' experience while helping to shape a positive and inclusive workplace culture, we'd love to hear from you.

IEG offers a comprehensive benefits package, including:

• Generous Leave: 30 days of annual leave, plus Bank Holidays and Christmas close down. (Pro-rata for part-time staff)
• Competitive Pension: Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits
• Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere
• Professional Development: Ongoing training and development opportunities, including sponsorship for HE/professional qualifications
• Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discounts

IEG is committed to safeguarding and promoting the welfare of all children, young people and any vulnerable groups within the college community and expects all staff and volunteers to share this commitment. The successful candidate will be subject to a thorough vetting process which includes an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide.

Candidates are reminded that if they are barred from working with Children it is a criminal offence to apply for this position.