People Services Administrator

Domino’s Pizza UK & Ireland Ltd; Milton Keynes; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

Domino's Pizza UK & Ireland Ltd in Milton Keynes is seeking a People Services Administrator to keep our HR processes running smoothly across the full colleague lifecycle. You will be the first point of contact for colleagues and managers, delivering accurate guidance within established processes and SLAs.

Join a data-driven, customer-focused team. You’ll work in a hybrid setup (3 days in the office, 2 days from home) and have the opportunity to develop your HR career while helping us deliver an

Qualifications

• Experience in HR administration or People Services.
• Ability to handle sensitive colleague data accurately.
• Strong understanding of GDPR and confidentiality.
• Ability to manage multiple priorities and a high volume of queries.

Responsibilities

• Deliver a seamless colleague experience by supporting every stage of the employee lifecycle, from onboarding through to exit.
• Own and resolve colleague and manager queries, providing clear, timely and accurate guidance.
• Maintain accurate employee records, documentation and system data, ensuring compliance and data integrity.
• Partner with Payroll, Employee Relations and People colleagues to deliver a joined-up service.
• Contribute to process improvements, system enhancements and initiatives that make our People Service even better.

Skills

HR administration

HR systems

GDPR knowledge

multi-priority handling

proactive mindset

Job description

Milton Keynes | Hybrid (3 days in the office, 2 days from home)

You Bring The Flavour. Together, We Deliver Delicious.

At the heart of the colleague experience, this role brings together people, data and a brilliant service. As our People Services Administrator, you'll help keep our people processes running smoothly across the full colleague lifecycle, ensuring every interaction is accurate, professional and helpful.

Acting as a trusted first point of contact, you'll support colleagues and managers with confidence, taking ownership of activities within established processes, procedures and service levels. If you're organised, proactive and enjoy finding better ways of working, this is an opportunity to make a real impact while building your HR career.

What You'll Bring

• Experience in an HR Administration, People Administration or People Services environment.
• Confidence using HR systems and managing sensitive colleague data accurately.
• Strong understanding of GDPR and the importance of confidentiality.
• The ability to manage multiple priorities and a high volume of queries without compromising quality.
• A proactive mindset, with the curiosity to identify improvements and enhance the colleague experience.

What You'll Be Doing

• Deliver a seamless colleague experience by supporting every stage of the employee lifecycle, from onboarding through to exit.
• Own and resolve colleague and manager queries, providing clear, timely and accurate guidance.
• Maintain accurate employee records, documentation and system data, ensuring compliance and data integrity.
• Partner with Payroll, Employee Relations and People colleagues to deliver a joined-up service.
• Contribute to process improvements, system enhancements and initiatives that make our People Service even better.

How We Will Support You

• Give you exposure to the full colleague lifecycle, helping you broaden your HR knowledge and experience.
• Provide opportunities to get involved in projects, process improvements and system developments.
• Encourage you to share ideas and challenge existing ways of working.
• Support your professional development and future career aspirations within the People function.
• Create an environment where collaboration, learning and continuous improvement are part of everyday work.

Who are we? A forward-thinking, inclusive world's leading pizza company:

Domino's is the world's leading pizza company, with over 1,400 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data driven bunch – 90% of our system sales come through digital channels and 75% of our digital orders coming via the app we have 9.5 million active app customers!

Our mission? To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence.

At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We celebrate the uniqueness of each individual, regardless of their identity, background, or any other characteristic. When you join our team, you join a family that welcomes and celebrates authenticity!

Our recipe for success? Our DomiDNA:

• We Mean Business
• We Always Deliver
• We’re Open to New Flavours
• We’re Tastier Together