Senior Employee Relations Manager

Domino’s Pizza UK & Ireland Ltd; Milton Keynes; On-site; GBP 95,000 - 130,000; Full time

Job summary

Domino’s UK & Ireland is seeking a Senior Employee Relations Manager to lead our Employee and Industrial Relations strategy across the region. You will partner with senior leaders, guide complex ER matters, and ensure managers have the confidence to lead teams in line with our values.

In this role you will shape policy, drive engagement through forums and surveys, and build a high-performing ER team dedicated to legal compliance, risk mitigation and constructive trade union relationships across

Qualifications

• Significant experience in Employee Relations within a complex, multi-site organisation.
• Strong employment law expertise and hands-on experience managing complex ER cases.
• Proven experience working with Trade Unions and industrial relations frameworks.
• Commercial awareness with ability to balance people, risk and business outcomes.
• Ability to influence and build credibility with stakeholders at all levels.
• Strong leadership experience with a track record of developing high-performing teams.
• Excellent communication, negotiation and relationship-building skills.
• CIPD qualified or educated to degree level in HR, Business or a related discipline.

Responsibilities

• Lead and implement ER/IR strategy across UK & Ireland.
• Build strong relationships with Trade Unions and drive partnerships.
• Provide expert guidance on complex ER matters, including tribunals.
• Develop policies, processes and toolkits aligned with business aims.
• Coach and develop a high-quality ER team.
• Support organisation-wide people projects with ER expertise.

Skills

Employee relations

Industrial relations

Stakeholder management

Leadership

Employment law

Communication

Negotiation

Education

CIPD qualified

Degree in HR or related

Job description

At Domino's, our people are at the heart of everything we do. We're looking for an experienced Senior Employee Relations Manager to lead our Employee and Industrial Relations strategy across the UK & Ireland, helping us navigate an evolving employment landscape while building a positive and engaging workplace environment.

This is a key leadership role within our People team, responsible for shaping our Employee and Industrial Relations agendas, partnering senior stakeholders, and ensuring our managers are equipped to lead their teams confidently and consistently.

What You'll Be Doing

• Lead and implement Domino's Employee Relations and Industrial Relations strategy across the UK & Ireland.
• Build strong relationships with Trade Unions, driving positive and proactive partnerships.
• Provide expert guidance on complex employee relations matters, including tribunal and litigation cases.
• Drive our engagement strategy and agenda, including continued development of our Employee Forums and colleague surveys.
• Develop engaging policies, processes and toolkits that support business objectives and ensure legal compliance.
• Partner with leaders across the business to build capability and improve manager confidence in handling employee relations matters.
• Use data and insights to identify trends, mitigate risk and drive targeted people interventions.
• Lead, coach and develop a team of Employee Relations specialists and advisers, ensuring a high-quality and consistent service.
• Support organisation-wide people projects and change initiatives, providing specialist ER expertise throughout.

What We're Looking For

• Significant experience in Employee Relations within a complex, multi-site organisation.
• Strong employment law expertise and hands-on experience managing complex ER cases.
• Proven experience working with Trade Unions and industrial relations frameworks.
• Commercial awareness with the ability to balance people, risk and business outcomes.
• The ability to influence and build credibility with stakeholders at all levels.
• Strong leadership experience with a track record of developing high-performing teams.
• Excellent communication, negotiation and relationship-building skills.
• CIPD qualified or educated to degree level in HR, Business or a related discipline.

How We Will Support You

At Domino's, we know our people are at their best when they're supported to grow.

That's why we'll provide:

• Exposure to senior leadership and high-profile commercial projects.
• Opportunities to develop your leadership, commercial and strategic finance skills.
• A collaborative environment where your ideas and insights are valued.
• The flexibility to work in a way that helps you perform at your best.
• Access to learning, development and career progression opportunities across the business.

We'll give you the freedom to bring your expertise, challenge thinking and help shape the future of our business.

Why Join Domino's?

This is an opportunity to play a strategic role in shaping the future of Employee Relations across one of the UK's most recognisable brands. You'll work closely with senior leaders, influence key business decisions, and help create an environment where our colleagues can thrive.

If you're a commercially minded ER leader who enjoys solving complex challenges and driving meaningful change, we'd love to hear from you.

Join the team behind the pizza and help us build an even better experience for our people.

About Us

Who are we? A forward-thinking, inclusive world's leading pizza company:

Domino's is the world's leading pizza company, with over 1,300 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data-driven bunch - 90% of our system sales come through digital channels and - 75% of our digital orders coming via the app we have 9.5 million active app customers!

Our mission? To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence.

At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We celebrate the uniqueness of each individual, regardless of their identity, background, or any other characteristic. When you join our team, you join a family that welcomes and celebrates authenticity!

Our recipe for success? Our DomiDNA:

• We Mean Business
• We Always Deliver
• We're open to new flavours
• We're tastier together

If you share our values and are ready to be part of a world-class team that's as passionate about people as we are about pizza, join the Domino's UK & Ireland family!