People Operations Specialist – Onboarding & Admin

QA; Greater London; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Medicash plan

Private Medical Insurance

EAP

Pension

Early Friday Finish

Development days

Charity days

Job summary

QA is seeking a highly organised People Operations Coordinator to support onboarding to offboarding, ensuring a seamless employee experience and service excellence. You will be the first point of contact for the People Team and help drive improvements across the function.

Based in the UK, you will manage contracts, background checks, records, and training system tasks, while upholding confidentiality and data protection.

Qualifications

• Experience in HR operations or admin support.
• Strong organisational and prioritisation skills.
• Excellent customer service and communication.
• Ability to handle sensitive information discreetly.
• Proactive with a collaborative mindset.

Responsibilities

• Process contracts, job changes, background checks, and references per SLAs.
• Maintain accurate employee records and HR systems.
• Manage SOS call logs and ensure audit trails.
• Update probation tracker and coordinate reviews.
• Support onboarding and offboarding activities in QA365.
• Protect data confidentiality and respond to HR inquiries.

Skills

Organisational skills

Attention to detail

Customer service mindset

HR onboarding

Tools

Sostenuto SOS

QA365 system

Job description

QA is seeking a highly organised People Operations Coordinator to support onboarding to offboarding, ensuring a seamless employee experience and service excellence. You will be the first point of contact for the People Team and help drive improvements across the function.

Based in the UK, you will manage contracts, background checks, records, and training system tasks, while upholding confidentiality and data protection.