HR Operations & Onboarding Coordinator

QA Ltd; Slough; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

27 days Annual Leave

Medicash plan

Wellhub

Cycle to Work scheme

Private Medical Insurance

Employee Assistance Programme

Employee Discounts Benefit Hub

2 Charity days per year

Pension Scheme

Early Friday Finish at 4pm

Job summary

QA Ltd is seeking a highly organised People Operations Coordinator to support our HR function across the employee lifecycle. You will handle onboarding, contracts, background checks, referencing and probation processes, while delivering customer-focused HR support.

You will maintain accurate records, manage the SOS call system, escalate queries when needed, and contribute to continuous improvement within the People Operations team. A proactive, detail-oriented mindset is essential.

Qualifications

• Ability to prioritise effectively under pressure and multitask.
• Experience in HR or interest in starting a career in HR.
• Basic knowledge of HR and recruitment processes.
• Ability to handle sensitive information with discretion.
• Strong communication and interpersonal skills.
• Attention to detail and proactive mindset.

Responsibilities

• Process contracts, job changes, background checks, references, and probation in line with SLAs.
• Maintain accurate employee records and update HR systems.
• Manage SOS call system with audit trails and logging.
• Escalate queries via SOS and monitor probation tracker with timely follow-ups.
• Support onboarding and offboarding in QA365 training system.
• Provide first point of contact for customers via phone or email.
• Contribute to continuous improvement of the People Operations function.

Skills

Prioritisation

HR interest

Communication

Detail orientation

Discretion

Interpersonal skills

Job description

QA Ltd is seeking a highly organised People Operations Coordinator to support our HR function across the employee lifecycle. You will handle onboarding, contracts, background checks, referencing and probation processes, while delivering customer-focused HR support.

You will maintain accurate records, manage the SOS call system, escalate queries when needed, and contribute to continuous improvement within the People Operations team. A proactive, detail-oriented mindset is essential.