People Operations Pro: HR Admin & Onboarding Expert

Edelman; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Edelman is seeking an organised HR Operations administrator to join the People Operations team in a fast-paced environment. You will manage onboarding/offboarding, payroll data, and employee records across HR systems, while providing proactive guidance on policies and processes.

With strong MS 365 skills, attention to detail and a calm, pragmatic approach, you will support managers and staff, identify process improvements, and handle sensitive information responsibly.

Qualifications

• Experience in HR Operations within a fast-paced environment.
• Excellent written and verbal communication skills.
• Able to see the bigger picture and understand impact of decisions.
• Calm, supportive demeanor in fast-moving environment.
• Strong multitasking, prioritisation and time-management skills.
• Proven discretion when handling sensitive information.
• Confident stakeholder manager with business acumen.
• First-class attention to detail and commitment to customer-focused service.
• Problem-solver who spots root causes and proposes practical fixes.
• Advanced MS 365 skills (Excel, Outlook, Teams, SharePoint).
• Confident and appropriate use of AI tools, including validating outputs for accuracy.

Responsibilities

• Onboarding and offboarding processes including pre/post joiner logistics, right to work, digital file management and holidays.
• Manage People Operations inboxes and respond to inquiries from internal and external stakeholders.
• Manage sickness absence cases including short-term/long-term absence, return-to-work, OH referrals and reasonable adjustments.
• Coordinate family-friendly processes and provide guidance on relevant policies.
• Coordinate monthly payroll data and production of reports/documents.
• Maintain holiday and absence records across the UK.
• Coordinate employee/company benefit data/schemes.
• Create and maintain accurate employee records and payroll changes across HR systems.
• Coordinate vendor/supplier documentation and invoice management.
• Liaise with freelancers, contractors and third-party vendors.
• Create and deliver analytical data/reports.
• Involve in HR projects as required.

Skills

Workday familiarity

HR Operations experience

Excellent written & verbal通信

Big picture thinking

Calm under pressure

Multitasking & time management

Discretion with sensitive information

Stakeholder management

Attention to detail

Problem-solving

MS 365 proficiency

Tools

SharePoint

Job description

Edelman is seeking an organised HR Operations administrator to join the People Operations team in a fast-paced environment. You will manage onboarding/offboarding, payroll data, and employee records across HR systems, while providing proactive guidance on policies and processes.

With strong MS 365 skills, attention to detail and a calm, pragmatic approach, you will support managers and staff, identify process improvements, and handle sensitive information responsibly.