People & Operations Coordinator — Hospitality Growth

Fs-Central-Team; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

25 days holiday

Pension

Cycle to Work

EV car scheme

Medicash health plan

GP access

Staff discount

Development opportunities

Annual events

Referral scheme

Job summary

Franco Manca is seeking an organised People & Operations Co-ordinator in London (Soho) to support day-to-day administration and active coordination across the People and Operations teams. You will help manage records, onboarding, and cross-department follow-up in a fast-paced restaurant group.

The role requires great organisation, clear communication, and a hands-on, proactive mindset to ensure timely, high-quality results across restaurants and head office.

Qualifications

• Highly organised with great attention to detail and the ability to manage multiple priorities.
• Confident communicator who enjoys working with people at all levels.
• Hands-on, proactive approach with the confidence to follow things through.
• Good working knowledge of Microsoft Office, Excel; comfortable using AI tools, systems and trackers.
• Positive, team-focused attitude with a practical problem-solving mindset.
• Passion for hospitality, restaurants, and supporting teams in a fast-paced environment.

Responsibilities

• Supporting the People and Operations teams with administration, coordination, and day-to-day follow up.
• Helping to keep people-related records, processes, and documents accurate and up to date.
• Co-ordinating communication between Head Office, Operations, and our restaurants.
• Supporting new starter onboarding activity where needed.
• Assisting with meetings, notes, trackers, action points, and follow-up tasks.
• Helping managers and teams with practical support, guidance, and information.
• Working closely with different departments to ensure things are completed on time and to a high standard.
• Getting involved in projects that improve the way we support our people and restaurants.

Skills

Organisation

Communication

Multitasking

Teamwork

Problem solving

MS Office

Tools

Excel

AI tools

trackers

Job description

Franco Manca is seeking an organised People & Operations Co-ordinator in London (Soho) to support day-to-day administration and active coordination across the People and Operations teams. You will help manage records, onboarding, and cross-department follow-up in a fast-paced restaurant group.

The role requires great organisation, clear communication, and a hands-on, proactive mindset to ensure timely, high-quality results across restaurants and head office.