People & Operations Coordinator - Admin & Onboarding Pro

Fulham Shore LTD; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

25 days holiday and bank holidays

Pension and Cycle to Work

EV car scheme

Medicash health plan

Virtual GP and wellbeing support

Free pizzas on shifts

50% staff dining discount

Discounts and vouchers

Annual social events

Employee referral scheme up to £500

Development opportunities

Job summary

Franco Manca is seeking a People & Operations Co-ordinator in London (Soho) for a full-time role requiring a minimum of four days in the office with regular restaurant visits. You will support day-to-day admin, communication, and coordination across the People and Operations teams to keep our restaurants and support teams moving.

We’re looking for an organised, positive, and confident individual who can work across departments, manage records, and help with onboarding and meetings.

Qualifications

• Be highly organised with great attention to detail and the ability to manage multiple priorities.
• Confident communicator who enjoys working with people at all levels.
• Hands-on, proactive approach and the confidence to follow things through.
• Good working knowledge of Microsoft Office, Excel and comfortable using AI tools, systems and trackers.
• Positive, team-focused attitude with a practical problem-solving mindset.
• A passion for hospitality, restaurants, and supporting teams in a fast-paced environment.

Responsibilities

• Supporting the People and Operations teams with administration, coordination, and day-to-day follow up.
• Helping to keep people-related records, processes, and documents accurate and up to date.
• Co-ordinating communication between Head Office, Operations, and our restaurants.
• Supporting new starter onboarding activity where needed.
• Assisting with meetings, notes, trackers, action points, and follow-up tasks.
• Helping managers and teams with practical support, guidance, and information.
• Working closely with different departments to make sure things are completed on time and to a high standard.
• Getting involved in projects that improve the way we support our people and restaurants.

Skills

Organised and detail-oriented

Confident communicator

Proactive hands-on

Microsoft Office

Excel

AI tools

Systems and trackers

Team-focused

Hospitality passion

Job description

Franco Manca is seeking a People & Operations Co-ordinator in London (Soho) for a full-time role requiring a minimum of four days in the office with regular restaurant visits. You will support day-to-day admin, communication, and coordination across the People and Operations teams to keep our restaurants and support teams moving.

We’re looking for an organised, positive, and confident individual who can work across departments, manage records, and help with onboarding and meetings.