People Coordinator

Fulham Shore LTD; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

25 days holiday and bank holidays

Pension and Cycle to Work

EV car scheme

Medicash health plan

Virtual GP and wellbeing support

Free pizzas on shifts

50% staff dining discount

Discounts and vouchers

Annual social events

Employee referral scheme up to £500

Development opportunities

Job summary

Franco Manca is seeking a People & Operations Co-ordinator in London (Soho) for a full-time role requiring a minimum of four days in the office with regular restaurant visits. You will support day-to-day admin, communication, and coordination across the People and Operations teams to keep our restaurants and support teams moving.

We’re looking for an organised, positive, and confident individual who can work across departments, manage records, and help with onboarding and meetings.

Qualifications

• Be highly organised with great attention to detail and the ability to manage multiple priorities.
• Confident communicator who enjoys working with people at all levels.
• Hands-on, proactive approach and the confidence to follow things through.
• Good working knowledge of Microsoft Office, Excel and comfortable using AI tools, systems and trackers.
• Positive, team-focused attitude with a practical problem-solving mindset.
• A passion for hospitality, restaurants, and supporting teams in a fast-paced environment.

Responsibilities

• Supporting the People and Operations teams with administration, coordination, and day-to-day follow up.
• Helping to keep people-related records, processes, and documents accurate and up to date.
• Co-ordinating communication between Head Office, Operations, and our restaurants.
• Supporting new starter onboarding activity where needed.
• Assisting with meetings, notes, trackers, action points, and follow-up tasks.
• Helping managers and teams with practical support, guidance, and information.
• Working closely with different departments to make sure things are completed on time and to a high standard.
• Getting involved in projects that improve the way we support our people and restaurants.

Skills

Organised and detail-oriented

Confident communicator

Proactive hands-on

Microsoft Office

Excel

AI tools

Systems and trackers

Team-focused

Hospitality passion

Job description

London (Soho) | Full Time | Minimum 4 days a week in the office, with regular restaurant visits

Reports to: People and Operations Manager

As our People & Operations Co-ordinator, you will support the People and Operations teams with the day-to-day administration, communication, and coordination that keeps our restaurants and support teams moving. This is a varied role where no two days are the same, so we are looking for someone organised, positive, and confident working with different people across the business.

What you’ll be doing

• Supporting the People and Operations teams with administration, coordination, and day-to-day follow up.
• Helping to keep people-related records, processes, and documents accurate and up to date.
• Co-ordinating communication between Head Office, Operations, and our restaurants.
• Supporting new starter onboarding activity where needed.
• Assisting with meetings, notes, trackers, action points, and follow-up tasks.
• Helping managers and teams with practical support, guidance, and information.
• Working closely with different departments to make sure things are completed on time and to a high standard.
• Getting involved in projects that improve the way we support our people and restaurants.

What we’re looking for

• Someone highly organised, with great attention to detail and the ability to manage multiple priorities.
• A confident communicator who enjoys working with people at all levels.
• A hands-on, proactive approach and the confidence to follow things through.
• Good working knowledge of Microsoft Office, Excel and comfortable using AI tools, systems and trackers.
• A positive, team-focused attitude with a practical problem-solving mindset.
• A passion for hospitality, restaurants, and supporting teams in a fast-paced environment.

Why Franco Manca?

We are a business built on good food, good people, and doing things properly. You will be joining a friendly and supportive team where you can learn, grow, and make a real impact on the way we support our restaurants and our people.

What you'll get

• Salary between £30-35,000/year depending on experience
• 25 days holiday plus bank holidays
• Salary sacrifice schemes, including pension, Cycle to Work and EV car scheme
• Medicash health cash plan, including dental, glasses, physiotherapy and more
• 24/7 virtual GP access, confidential counselling and advice on wellbeing, money, legal and personal matters
• Free pizzas and soft drinks on every shift, plus free sourdough bread to cook at home
• 50% staff discount when dining in any Franco Manca restaurant
• Cashback, online discounts, discounted shopping vouchers, gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks
• Annual social events, incentives and competitions
• Up to £500 employee referral scheme, subject to terms and conditions
• Development opportunities to support your growth and progression

Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we’ll be happy to support you.