People & Operations Coordinator

JR United Kingdom; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A growing recruitment brand in London seeks a People & Operations Coordinator to enhance candidate experience and streamline operations. This role combines strategic input with hands-on management of recruitment processes, ideal for those looking to impact the recruitment landscape positively.

Qualifications

• Experience in recruitment agency or in-house TA team.
• Confident in building shortlists and managing CRM systems.

Responsibilities

• Manage full end-to-end candidate journey.
• Maintain CRM structure and generate reports.
• Act as lead resourcing partner on assignments.

Skills

Organisational Skills

Communication

Tech-literate

Tools

Seven20 CRM

Calendly

Zapier

Notion

Job description

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CORElevate is a people-first recruitment partner specialising in the hospitality, retail, QSR, and franchised business sectors. As a sister brand to COREcruitment, we combine deep industry expertise with a boutique approach and a trusted legacy.

Our mission is to elevate recruitment through transparent processes, meaningful candidate experiences, and scalable, values-aligned operations. We’re building a business that puts people at the centre, and that starts with how we hire and empower our own team.

We're now looking for a People & Operations Coordinator to join us on that journey.

The Role

This is a multi-faceted, non-sales position built around three key areas:

• Ownership of the candidate experience
• CRM and operational infrastructure management
• Strategic resourcing support

You’ll work at the intersection of people, process, and performance, supporting consultants, managing our candidate journey, and helping to shape internal operations. You’ll have the autonomy to identify improvements, test ideas, and implement new ways of working.

This role is ideal for someone from a recruitment delivery or operations background looking to step into a more strategic and impactful role.

Key Responsibilities

Candidate Experience

• Map and manage the full end-to-end candidate journey
• Deliver a consistent, high-quality, human approach to candidate engagement
• Build thoughtful automations to improve communication without losing personal touch
• Use data and feedback to continuously improve experience design
• Work with consultants to drive better response rates and candidate satisfaction

CRM, Data & Operational Support

• Maintain structure, accuracy, and compliance in our CRM (Seven20)
• Create workflows and automations that support consultant productivity
• Generate reports and insights to guide team strategy
• Support with job advertising and campaign materials

Resourcing & Talent Delivery

• Act as the lead resourcing partner on retained and exclusive assignments
• Use advanced search techniques on LinkedIn and CRM platforms
• Build longlists and shortlists tailored to client briefs
• Engage and screen candidates to assess alignment
• Prepare high-quality candidate summaries and reports
• Maintain warm talent pools and manage pipeline health
• Support scheduling, feedback coordination, and stakeholder communication
• Seven20 CRM
• Job boards and CV databases
• Scheduling and automation tools (e.g. Calendly, Zapier, Notion)
• Review and enhance sourcing strategies
• Analyse funnel and placement data for insights
• Create training content and sourcing guides
• Contribute to DE&I initiatives and inclusive hiring practices
• Recommend new tools and channels to improve quality and speed of hire

What We’re Looking For

Experience

• Previous experience in a recruitment agency setting or Inhouse TA team (operations, delivery, or 180 recruitment)
• Confident building shortlists, running searches, or managing CRM systems
• Comfortable supporting delivery against client timelines and expectations

Skills & Mindset

• Highly organised and detail-oriented
• Clear communicator, both written and verbal
• Tech-literate and eager to explore automation and process improvement
• Curious, proactive, and committed to delivering quality work
• Motivated by improving systems, performance, and the overall recruitment process

Aspirations

• Interested in progressing into a strategic operations or delivery leadership role
• Drawn to purpose-led work and a collaborative team culture
• Looking to join a brand that’s redefining recruitment in a more human and values-driven way

Why Join CORElevate?

This is an opportunity to play a foundational role in a growing brand with a clear mission. You’ll be surrounded by people who care deeply about recruitment done well — and you'll have the tools and autonomy to shape how we do it.

To apply or find out more, get in touch today.