People & Operations Coordinator

CORElevate; Greater London; On-site; GBP 35,000 - 60,000; Full time

Job summary

CORElevate is seeking a People & Operations Coordinator to enhance candidate experiences and streamline operational processes. This role focuses on managing candidate journeys, CRM support, and strategic resourcing, ideal for someone with a recruitment background. Join a values-driven team dedicated to redefining recruitment.

Qualifications

• Experience in a recruitment agency or in-house TA team.
• Confident in managing CRM systems and building shortlists.

Responsibilities

• Manage the full end-to-end candidate journey.
• Maintain structure and compliance in CRM.
• Act as the lead resourcing partner on assignments.

Skills

Organizational Skills

Communication

Tech-literate

Tools

Seven20 CRM

Calendly

Zapier

Notion

Job description

Direct message the job poster from CORElevate

QSR, Franchise & Retail Expert | Nearly a decade of connecting top-tier talent with leading brands across the UK, Europe, and the Middle East.

About CORElevate

CORElevate is a people-first recruitment partner specialising in the hospitality, retail, QSR, and franchised business sectors. As a sister brand to COREcruitment, we combine deep industry expertise with a boutique approach and a trusted legacy.

Our mission is to elevate recruitment through transparent processes, meaningful candidate experiences, and scalable, values-aligned operations. We’re building a business that puts people at the centre, and that starts with how we hire and empower our own team.

We're now looking for a People & Operations Coordinator to join us on that journey.

The Role

This is a multi-faceted, non-sales position built around three key areas:

• Ownership of the candidate experience
• CRM and operational infrastructure management
• Strategic resourcing support

You’ll work at the intersection of people, process, and performance, supporting consultants, managing our candidate journey, and helping to shape internal operations. You’ll have the autonomy to identify improvements, test ideas, and implement new ways of working.

This role is ideal for someone from a recruitment delivery or operations background looking to step into a more strategic and impactful role.

Key Responsibilities

Candidate Experience

• Map and manage the full end-to-end candidate journey
• Deliver a consistent, high-quality, human approach to candidate engagement
• Build thoughtful automations to improve communication without losing personal touch
• Use data and feedback to continuously improve experience design
• Work with consultants to drive better response rates and candidate satisfaction

CRM, Data & Operational Support

• Maintain structure, accuracy, and compliance in our CRM (Seven20)
• Create workflows and automations that support consultant productivity
• Generate reports and insights to guide team strategy
• Support with job advertising and campaign materials

Resourcing & Talent Delivery

• Act as the lead resourcing partner on retained and exclusive assignments
• Use advanced search techniques on LinkedIn and CRM platforms
• Build longlists and shortlists tailored to client briefs
• Engage and screen candidates to assess alignment
• Prepare high-quality candidate summaries and reports
• Maintain warm talent pools and manage pipeline health
• Support scheduling, feedback coordination, and stakeholder communication
• Seven20 CRM
• Job boards and CV databases
• Scheduling and automation tools (e.g. Calendly, Zapier, Notion)
• Review and enhance sourcing strategies
• Analyse funnel and placement data for insights
• Create training content and sourcing guides
• Contribute to DE&I initiatives and inclusive hiring practices
• Recommend new tools and channels to improve quality and speed of hire

What We’re Looking For

Experience

• Previous experience in a recruitment agency setting or Inhouse TA team (operations, delivery, or 180 recruitment)
• Confident building shortlists, running searches, or managing CRM systems
• Comfortable supporting delivery against client timelines and expectations

Skills & Mindset

• Highly organised and detail-oriented
• Clear communicator, both written and verbal
• Tech-literate and eager to explore automation and process improvement
• Curious, proactive, and committed to delivering quality work
• Motivated by improving systems, performance, and the overall recruitment process

Aspirations

• Interested in progressing into a strategic operations or delivery leadership role
• Drawn to purpose-led work and a collaborative team culture
• Looking to join a brand that’s redefining recruitment in a more human and values-driven way

Why Join CORElevate?

This is an opportunity to play a foundational role in a growing brand with a clear mission. You’ll be surrounded by people who care deeply about recruitment done well — and you'll have the tools and autonomy to shape how we do it.

To apply or find out more, get in touch today.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Staffing and Recruiting

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