People Operations Apprentice — Level 3 CIPD

DLRC; Letchworth; On-site; GBP 12,000 - 18,000; Full time

Job summary

DLRC is a UK-based consultancy delivering regulatory and scientific services with a growing People Team. The HR Support Apprentice role provides administrative support across the employee lifecycle and helps deliver DLRC's People Strategy.

You will undertake the Level 3 People Professional Apprenticeship and CIPD qualification, gaining broad exposure to People Operations while developing the skills to support recruitment, onboarding, payroll, and learning initiatives.

Qualifications

• GCSEs (or equivalent) including English and Mathematics at Grade 4/C or above
• Strong administration and organisational skills
• Good working knowledge of Microsoft Office applications including Outlook, Word, Excel and Teams
• Ability to manage multiple priorities and maintain accurate records
• Demonstrates an interest in Human Resources and employee experience

Responsibilities

• Provide first-line administrative support for People Team activities and employee queries
• Maintain accurate employee records, documentation and People System data
• Prepare and administer contracts, offer letters, employment amendments and HR correspondence while ensuring employee records and documentation are maintained accurately and compliantly in line with GDPR and company requirements
• Assist with the administration of family leave, absence management and flexible working processes
• Support payroll administration processes, ensuring information is submitted accurately and within required timescales
• Assist with benefits administration and employee benefit queries
• Support recruitment activity including arranging interviews, candidate communications and maintaining recruitment records
• Support pre-employment checks, right to work documentation and onboarding administration
• Work with line managers and the People Team to ensure a positive and engaging onboarding experience including coordinating new starter documentation and induction activities
• Support offboarding activities and employee lifecycle administration
• Champion DLRC's values, culture, belonging, wellbeing and employee experience
• Support engagement initiatives, recognition activities, social events and wellbeing programmes
• Assist with employee communications and People Team campaigns
• Contribute to initiatives that support inclusion, sustainability, volunteering and community engagement
• Support the coordination of training activities and development programmes
• Maintain learning records and training documentation
• Assist with apprenticeship administration and liaison with training providers
• Support the continuous development of employee learning resources
• Support data audits to ensure accuracy and compliance
• Assist with the preparation and production of People reports, dashboards, metrics and routine reporting relating to recruitment, absence, turnover and training activity
• Support the People Team in using data and insights to drive continuous improvement
• Ensure People processes are carried out in accordance with company policies and employment legislation
• Maintain confidentiality when handling sensitive employee information
• Support the ongoing review and improvement of People processes and procedures
• Keep up to date with HR best practice, employment legislation and CIPD learning
• Successfully complete the Level 3 People Professional Apprenticeship and CIPD qualification
• Participate fully in all apprenticeship workshops, training sessions and reviews
• Complete off-the-job learning requirements and assignments
• Apply apprenticeship learning to support the delivery of People Team objectives

Skills

Administration

Organisational skills

Communication skills

Multitasking

Confidentiality

Education

Level 3 People Professional Apprenticeship

CIPD qualification

Tools

Microsoft Office

Outlook

Excel

Teams

Job description

DLRC is a UK-based consultancy delivering regulatory and scientific services with a growing People Team. The HR Support Apprentice role provides administrative support across the employee lifecycle and helps deliver DLRC's People Strategy.

You will undertake the Level 3 People Professional Apprenticeship and CIPD qualification, gaining broad exposure to People Operations while developing the skills to support recruitment, onboarding, payroll, and learning initiatives.