HR Support Apprentice (Level 3 CIPD)

DLRC; Letchworth; On-site; GBP 12,000 - 18,000; Full time

Job summary

DLRC is a UK-based consultancy delivering regulatory and scientific services with a growing People Team. The HR Support Apprentice role provides administrative support across the employee lifecycle and helps deliver DLRC's People Strategy.

You will undertake the Level 3 People Professional Apprenticeship and CIPD qualification, gaining broad exposure to People Operations while developing the skills to support recruitment, onboarding, payroll, and learning initiatives.

Qualifications

• GCSEs (or equivalent) including English and Mathematics at Grade 4/C or above
• Strong administration and organisational skills
• Good working knowledge of Microsoft Office applications including Outlook, Word, Excel and Teams
• Ability to manage multiple priorities and maintain accurate records
• Demonstrates an interest in Human Resources and employee experience

Responsibilities

• Provide first-line administrative support for People Team activities and employee queries
• Maintain accurate employee records, documentation and People System data
• Prepare and administer contracts, offer letters, employment amendments and HR correspondence while ensuring employee records and documentation are maintained accurately and compliantly in line with GDPR and company requirements
• Assist with the administration of family leave, absence management and flexible working processes
• Support payroll administration processes, ensuring information is submitted accurately and within required timescales
• Assist with benefits administration and employee benefit queries
• Support recruitment activity including arranging interviews, candidate communications and maintaining recruitment records
• Support pre-employment checks, right to work documentation and onboarding administration
• Work with line managers and the People Team to ensure a positive and engaging onboarding experience including coordinating new starter documentation and induction activities
• Support offboarding activities and employee lifecycle administration
• Champion DLRC's values, culture, belonging, wellbeing and employee experience
• Support engagement initiatives, recognition activities, social events and wellbeing programmes
• Assist with employee communications and People Team campaigns
• Contribute to initiatives that support inclusion, sustainability, volunteering and community engagement
• Support the coordination of training activities and development programmes
• Maintain learning records and training documentation
• Assist with apprenticeship administration and liaison with training providers
• Support the continuous development of employee learning resources
• Support data audits to ensure accuracy and compliance
• Assist with the preparation and production of People reports, dashboards, metrics and routine reporting relating to recruitment, absence, turnover and training activity
• Support the People Team in using data and insights to drive continuous improvement
• Ensure People processes are carried out in accordance with company policies and employment legislation
• Maintain confidentiality when handling sensitive employee information
• Support the ongoing review and improvement of People processes and procedures
• Keep up to date with HR best practice, employment legislation and CIPD learning
• Successfully complete the Level 3 People Professional Apprenticeship and CIPD qualification
• Participate fully in all apprenticeship workshops, training sessions and reviews
• Complete off-the-job learning requirements and assignments
• Apply apprenticeship learning to support the delivery of People Team objectives

Skills

Administration

Organisational skills

Communication skills

Multitasking

Confidentiality

Education

Level 3 People Professional Apprenticeship

CIPD qualification

Tools

Microsoft Office

Outlook

Excel

Teams

Job description

Established in 2005, the DLRC Group has developed a deserved reputation for being a leading consultancy, with a wealth of regulatory and scientific knowledge and considerable experience in both leadership and management. The company has recently expanded to include affiliates based in Germany and the US.

Our growing team comprises over 90 qualified professionals with a pharmaceutical and/or regulatory background, as well as over 30 dedicated supporting staff in areas of Business Development, Finance, Business Services and People Practices. We provide services to over 130 organisations, enabling them to achieve their strategic and operational development objectives.

DLRC’s expertise and flexible working approach ensures the provision of a highly motivated team who interact effectively with clients and regulators globally, to support both single issues and long-term commitment to projects.

UK | Office Based

The HR Support Apprentice will provide administrative and operational support to the People Team while undertaking the Level 3 People Professional Apprenticeship and CIPD qualification.

The Opportunity

Working closely with the People Business Partners and wider business, the role will support all aspects of the employee lifecycle including recruitment, onboarding, people administration, employee engagement, HR systems and reporting. The role will play an important part in delivering an exceptional employee experience and supporting the delivery of DLRC's People Strategy.

The successful candidate will gain broad exposure to People Operations and develop the knowledge, skills and behaviours required for a successful career within Human Resources.

Key Responsibilities:

People Administration & Operations:

• Provide first-line administrative support for People Team activities and employee queries
• Maintain accurate employee records, documentation and People System data
• Prepare and administer contracts, offer letters, employment amendments and HR correspondence while ensuring employee records and documentation are maintained accurately and compliantly in line with GDPR and company requirements
• Assist with the administration of family leave, absence management and flexible working processes
• Support payroll administration processes, ensuring information is submitted accurately and within required timescales
• Assist with benefits administration and employee benefit queries.

Recruitment & Onboarding:

• Support recruitment activity including arranging interviews, candidate communications and maintaining recruitment records
• Support pre-employment checks, right to work documentation and onboarding administration
• Work with line managers and the People Team to ensure a positive and engaging onboarding experience including coordinating new starter documentation and induction activities
• Support offboarding activities and employee lifecycle administration.

Employee Experience & Culture:

• Champion DLRC's values, culture, belonging, wellbeing and employee experience
• Support engagement initiatives, recognition activities, social events and wellbeing programmes
• Assist with employee communications and People Team campaigns
• Contribute to initiatives that support inclusion, sustainability, volunteering and community engagement.

Learning & Development:

• Support the coordination of training activities and development programmes
• Maintain learning records and training documentation
• Assist with apprenticeship administration and liaison with training providers
• Support the continuous development of employee learning resources.

People Data & Reporting:

• Support data audits to ensure accuracy and compliance
• Assist with the preparation and production of People reports, dashboards, metrics and routine reporting relating to recruitment, absence, turnover and training activity
• Support the People Team in using data and insights to drive continuous improvement.

Compliance & Continuous Improvement:

• Ensure People processes are carried out in accordance with company policies and employment legislation
• Maintain confidentiality when handling sensitive employee information
• Support the ongoing review and improvement of People processes and procedures
• Keep up to date with HR best practice, employment legislation and CIPD learning.

About You:

• Successfully complete the Level 3 People Professional Apprenticeship and CIPD qualification
• Participate fully in all apprenticeship workshops, training sessions and reviews
• Complete off-the-job learning requirements and assignments
• Apply apprenticeship learning to support the delivery of People Team objectives.

Experience & Technical Skills:

• GCSEs (or equivalent) including English and Mathematics at Grade 4/C or above
• Strong administration and organisational skills
• Good working knowledge of Microsoft Office applications including Outlook, Word, Excel and Teams
• Ability to manage multiple priorities and maintain accurate records
• Demonstrates an interest in Human Resources and employee experience
• Previous office, customer service or administration experience is desirable but not essential.
• Excellent attention to detail and organisational skills
• Strong written and verbal communication skills
• Ability to build positive working relationships with colleagues at all levels
• Professional, approachable and customer-focused
• Ability to handle confidential information with discretion and integrity
• Proactive and willing to learn
• Strong problem-solving skills and a continuous improvement mindset
• Ability to work effectively both independently and as part of a team
• Commitment to DLRC's values, culture and employee experience.

We are a consultancy built on integrity, respect, and accountability. Our people are trusted to take ownership, supported to develop, and encouraged to think commercially.

We bring energy and enthusiasm to our work, collaborating closely with clients and partners to deliver practical, sustainable solutions. With flexible working and strong professional development pathways, we offer an environment where regulatory consultants can build influence, capability, and long-term careers.

We review applications and conduct interviews on a rolling basis, so don’t delay in applying. Our Talent Acquisition team will be in touch with an update once your application has been reviewed.