People & Culture Coordinator

IBIS; Wembley; On-site; GBP 29,000 - 35,000; Full time

Job summary

Ibis London Wembley is seeking a People & Culture Coordinator to support HR across the hotel, reporting to the Deputy Manager and Heads of Department. You will manage recruitment, payroll, onboarding and employee records while ensuring GDPR compliance and UK employment law adherence.

You will also drive employee engagement, training, and reporting, contributing to a positive, compliant workplace aligned with Accor's Heartist values. This is a permanent, full-time role at the Wembley site.

Qualifications

• Previous experience in a Human Resources, People & Culture, HR Administrator or HR Coordinator role.
• Strong knowledge of UK employment legislation.
• Excellent administrative and organisational skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office, particularly Excel, Outlook and Word.
• Ability to handle confidential information with professionalism and discretion.
• Excellent attention to detail and ability to meet deadlines.
• Eligibility to work in the UK.
• Previous experience within the hospitality sector.
• Experience using HR systems and payroll platforms.
• CIPD Level 3 qualification or currently working towards CIPD certification.
• Experience supporting employee engagement initiatives and training programmes.

Responsibilities

• Manage the full recruitment cycle, including advertising vacancies, screening applications, arranging interviews, onboarding and inductions.
• Maintain employee records, contracts, right-to-work documentation and personnel files in line with GDPR requirements.
• Coordinate payroll preparation and ensure payroll information is accurate and submitted within deadlines.
• Support managers with absence management, disciplinary procedures, grievance investigations and performance management processes.
• Conduct onboarding and offboarding processes, including new starter administration, employee transfers and leaver documentation.
• Ensure compliance with UK employment legislation and Accor policies.
• Monitor mandatory training completion and coordinate development activities across departments.
• Produce regular HR reports and people metrics for the Management Team.
• Support employee engagement activities, recognition programmes, celebrations and team events.
• Assist with employee surveys and action plans to improve engagement and retention.
• Act as the hotel's Sustainability Ambassador, leading colleague engagement initiatives and supporting Accor's environmental commitments.
• Support the annual budgeting process by maintaining accurate staffing and payroll data.
• Promote a positive workplace culture aligned with Accor's Heartist® values.

Skills

Recruitment

Payroll

HR administration

UK employment law

Communication

Discretion

Attention to detail

Education

CIPD Level 3 (desirable)

Tools

Excel

Outlook

Word

Job description

Company Description

"Why work for Accor?"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

Full Time Contract, Permanent, 5 days per week, salary £32,042.40 per year,

As our People & Culture Coordinator, you will be responsible for supporting all aspects of Human Resources within the hotel. Working closely with the Deputy Manager and Heads of Department, you will play a key role in recruitment, employee relations, compliance, training, payroll administration, employee engagement, and sustainability initiatives.

Key Responsibilities

• Manage the full recruitment cycle, including advertising vacancies, screening applications, arranging interviews, onboarding and inductions.
• Maintain employee records, contracts, right-to-work documentation and personnel files in line with GDPR requirements.
• Coordinate payroll preparation and ensure payroll information is accurate and submitted within deadlines.
• Support managers with absence management, disciplinary procedures, grievance investigations and performance management processes.
• Conduct onboarding and offboarding processes, including new starter administration, employee transfers and leaver documentation.
• Ensure compliance with UK employment legislation and Accor policies.
• Monitor mandatory training completion and coordinate development activities across departments.
• Produce regular HR reports and people metrics for the Management Team.
• Support employee engagement activities, recognition programmes, celebrations and team events.
• Assist with employee surveys and action plans to improve engagement and retention.
• Act as the hotel's Sustainability Ambassador, leading colleague engagement initiatives and supporting Accor's environmental commitments.
• Support the annual budgeting process by maintaining accurate staffing and payroll data.
• Promote a positive workplace culture aligned with Accor's Heartist® values.

Qualifications

Essential

• Previous experience in a Human Resources, People & Culture, HR Administrator or HR Coordinator role.
• Strong knowledge of UK employment legislation.
• Excellent administrative and organisational skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office, particularly Excel, Outlook and Word.
• Ability to handle confidential information with professionalism and discretion.
• Excellent attention to detail and ability to meet deadlines.
• Eligibility to work in the UK.

Desirable

• Previous experience within the hospitality sector.
• Experience using HR systems and payroll platforms.
• CIPD Level 3 qualification or currently working towards CIPD certification.
• Experience supporting employee engagement initiatives and training programmes.

Additional Information

A little more information: As People & Culture Coordinator you will have the opportunity to contribute to a fabulous guest experience together with your team. To help you do that we will support you with the knowledge and skills to be successful in your role.

Our hotel offers 210 rooms, and Bar-Restaurant. Ibis London Wembley is a modern hotel situated in the heart of Wembley, one of London's most vibrant areas. It offers convenient access to some of the city's major attractions, including the iconic Wembley Stadium and OVO Arena.

By working at the Ibis London Wembley you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.