People-Centric Change Lead (Hybrid) - Transformation

Yorkshire Water; Leeds; Hybrid; GBP 51,000 - 63,000; Full time

Benefits offered by this job

Bonus up to £1000

Pension up to 12%

Life assurance 4x salary

25 days leave + bank holidays

Health benefits package

Online GP service

Cycle to work

Gym discounts

Retail savings

Hybrid working

Wellness days

Job summary

Yorkshire Water is seeking a Business Change Lead for a six-month fixed-term contract in Leeds, working hybrid across office and home. The role is full-time (37 hours) and pivotal to delivering people-centred change across the organisation.

You will collaborate with Senior Change Managers and stakeholders to deliver change initiatives, apply ADKAR approaches, and drive communications and engagement to ensure adoption and benefits realization.

Qualifications

• Significant experience of managing people-centric transformational change in large organisations.
• Experience delivering and embedding change that influences culture and behaviours.
• Experience in business change management practices.
• Strong stakeholder management and communication skills.
• Ability to influence at all levels for a win-win outcome.
• Strong leadership across direct and matrix teams.
• Analytical, problem solving and process management skills.
• Good commercial acumen for complex business cases.
• Ability to absorb and translate operational/technical information.
• Team player with initiative.
• Excellent interpersonal, written, and oral communication skills.
• Good IT skills including MS Office.

Responsibilities

• Work with key stakeholders to complete detailed business impact assessments, and support Senior Business Change Managers and Programme Managers in the development of business change plans, acting as a bridge between programme management, business operations and IT.
• Lead impact assessments, business change planning and business readiness activity for programme / project deliveries into your assigned business areas.
• Help define activities that will successfully lead colleagues through the change journey utilising methodologies such as ADKAR.
• Lead small change / improvement projects to improve ways of working for customers, colleagues and the business and help improve overall change maturity in the organisation.
• Own and deliver communications and engagement strategies and plans to ready the business for change and to ensure change stories are engaging and effective.
• Build and maintain excellent working relationships with your key stakeholders and ensure you are knowledgeable in the areas of focus assigned to you.
• Manage stakeholders and communications at all levels.

Skills

People leadership

Change management

Stakeholder management

Communication skills

Analytical skills

Commercial acumen

ADKAR framework

Cross-functional collaboration

MS Office

Tools

MS Office

Job description

Yorkshire Water is seeking a Business Change Lead for a six-month fixed-term contract in Leeds, working hybrid across office and home. The role is full-time (37 hours) and pivotal to delivering people-centred change across the organisation.

You will collaborate with Senior Change Managers and stakeholders to deliver change initiatives, apply ADKAR approaches, and drive communications and engagement to ensure adoption and benefits realization.