People Advisor: Employee Relations & Guidance

jobs24.co.uk; Norwich; On-site; GBP 31,000 - 33,000; Full time

Job summary

City College Norwich, Easton & Paston College is seeking a People Advisor to join the People Services team. The role provides professional and proactive ER guidance across the college and is the first point of contact for managers on employee relations matters.

Working 37 hours per week, 52 weeks per year, with a salary of £30,941–£32,977 DOE, you will handle lower-level ER cases, support policy application, and help resolve issues early while ensuring GDPR compliance and strong collaboration

Qualifications

• CIPD Level 3 qualification or higher with hands-on HR experience.
• Willing to work towards CIPD Level 5.
• Experience in HR/People Services environment; enjoys building relationships and influencing at all levels.
• Able to communicate the right information to the right audience at the right time.

Responsibilities

• Provide first-line employee relations advice and guidance to managers and employees on policies, procedures and terms and conditions.
• Manage a range of employee relations cases including probation reviews, attendance management, performance concerns, disciplinary matters and grievances.
• Support investigations and hearings through note-taking and administrative support.
• Coach managers to handle people matters confidently and consistently, in line with best practice.
• Assist with absence management processes and Occupational Health referrals.

Skills

CIPD Level 3

CIPD Level 5 in progress

HR experience

Relationship building

Education

CIPD Level 3 or above

Job description

City College Norwich, Easton & Paston College is seeking a People Advisor to join the People Services team. The role provides professional and proactive ER guidance across the college and is the first point of contact for managers on employee relations matters.

Working 37 hours per week, 52 weeks per year, with a salary of £30,941–£32,977 DOE, you will handle lower-level ER cases, support policy application, and help resolve issues early while ensuring GDPR compliance and strong collaboration