People Administrator

North Tees and Hartlepool NHS Foundation Trust; Stockton CP; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Health & wellbeing

Staff benefits

Professional development

Job summary

North Tees and Hartlepool NHS Foundation Trust invites applications for a People Administrator to join the busy People Directorate. You will support the Workforce team with routine administration and enquiries, ensuring smooth handling of annual leave, sickness, and other HR processes.

We value clear communication, meticulous record-keeping, and a proactive, professional approach. You will work across sites within University Hospitals Tees and contribute to a supportive, inclusive workplace.

Qualifications

• Strong communication and customer service skills.
• Excellent record-keeping with attention to data protection.
• Proactive and professional approach to administration and support.

Responsibilities

• Respond to routine queries via telephone, email, or in person regarding annual leave, sick leave, and other HR matters.
• Assist the Workforce team by preparing case files, printing and distributing case packs, arranging meetings, and taking notes at hearings and sickness/disciplinary meetings.
• Provide administration support for system access, including unlocking employee smartcards and facilitating clinical system access.
• Handle day-to-day office tasks including photocopying, filing, post, room bookings, and creating basic reports/presentations.

Skills

Excellent communication

Organised and detail-oriented

MS Office proficiency

Information governance awareness

Education

GCSEs or equivalent

Tools

Microsoft Office (Word/Excel/Outlook)

Job description

Are you an organised, detail-oriented professional with a passion for supporting others? We are looking for a People Administrator to join our busy People Directorate team.

This post may close early due to high volume of applications.

What You Will Do

• The First Point of Contact: Respond to routine queries via telephone, email, or in person regarding annual leave, special leave, maternity leave, sickness, and retirement.
• Case & Meeting Support: Assist the Workforce team by preparing case files, securely printing and distributing case packs, arranging meetings, and taking accurate notes at hearings and sickness/disciplinary meetings.
• System Access: Provide crucial administration support for unlocking employee smartcards and facilitating clinical system access.
• General Administration: Handle day-to-day office duties including photocopying, filing, processing post, making room bookings, and creating basic reports and presentations.

Who We Are Looking For

• A strong communicator with a professional, polite, and collaborative approach to customer service.
• Highly organised with excellent record-keeping skills and a strict understanding of information governance.
• Tech-savvy with a solid working knowledge of Microsoft Office products. Someone who can accurately balance routine daily administration while supporting wider People Directorate projects.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those who first language is not English.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

For further details / informal visits contact: Name: Heather Tolputt Job title: Deputy People Business Partner - CSU2 Email address: [e-mail] Telephone number: 01642 383952