People Administrator

NTH; Tees Valley; On-site; GBP 22,000 - 26,000; Full time

Job summary

University Hospitals Tees is seeking a People Administrator to join the People Directorate. You will be the first point of contact for staff, providing HR guidance and efficient administrative support to ensure smooth operations within the directorate.

You will handle routine queries, support case work, manage meeting logistics, and assist with system access. The role emphasizes confidentiality, governance, and collaborative teamwork across sites.

Qualifications

• Excellent organisational skills.
• Strong communication and customer service approach.
• Experience handling data and information governance is desirable.

Responsibilities

• Act as first point of contact for employees via phone, email, or in person.
• Prepare case files, print and distribute case packs, arrange meetings, and take accurate notes at hearings and meetings.
• Provide administration support for unlocking employee smartcards and enabling system access.
• Manage day-to-day office tasks such as photocopying, filing, post, room bookings, and basic reporting.

Skills

Organised

Strong communication

MS Office proficiency

Tools

Microsoft Office

Job description

Find out about the current vacancies available at the Trust and take the next step in your career with us.

Are you an organised, detail-oriented professional with a passion for supporting others? We are looking for a People Administrator to join our busy People Directorate team.

In this role, you will act as the first point of contact for our employees, providing professional, routine HR advice and seamless administrative support to ensure the smooth, efficient running of our department.

This post may close early due to high volume of applications

Main duties of the job

What You Will Do:

The First Point of Contact: Respond to routine queries via telephone, email, or in person regarding annual leave, special leave, maternity leave, sickness, and retirement.

Case & Meeting Support: Assist the Workforce team by preparing case files, securely printing and distributing case packs, arranging meetings, and taking accurate notes at hearings and sickness/disciplinary meetings.

System Access: Provide crucial administration support for unlocking employee smartcards and facilitating clinical system access.

General Administration: Handle day-to-day office duties including photocopying, filing, processing post, making room bookings, and creating basic reports and presentations.

Main duties of the job

Who We Are Looking For:

A strong communicator with a professional, polite, and collaborative approach to customer service.

Highly organised with excellent record-keeping skills and a strict understanding of information governance.

Tech-savvy with a solid working knowledge of Microsoft Office products. Someone who can accurately balance routine daily administration while supporting wider People Directorate projects.

Working for our organisation

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those who first language is not English.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person specification

Knowledge

• Excellent organisational skills.

Knowledge

• Understanding of confidentiality and information governance.

Experience

• Working as part of a team.
• Working with computers.
• Working within an office environment.

Important - Once sufficient applications have been received this vacancy may close early.

Disclosure and Barring Checks (DBS)

It is the policy of North Tees and Hartlepool NHS Foundation Trust, that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost for their DBS certificate. The method of payment for this is via salary deduction from your first month's pay on commencement with the Trust. The DBs check will be undertaken during the pre-employment check screening.

Qualifications
Please note the essential qualifications required for the post are outlined within the Person Specification. You are required to provide original evidence of the necessary qualifications for the post at interview should you be shortlisted. You will also be required to provide original copies as part of the pre-employment check screening.

New Starters – Probationary Period

For any new employees commencing employment with North Tees and Hartlepool NHS Foundation Trust, you will be subject to satisfactory completion of a 6 month probationary period. Please note that internal applications and individuals that are appointed to fixed term appointments of less than 6 months duration are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or a bank member of staff).
Employment References

As part of our pre-employment screening process, all applicants are required to provide references covering their last three years employment history including any gaps. Applicants are requested to ensure e-mail addresses for all referees are included on their application form. Personal references are not acceptable.

Working Hours

If the hours advertised for the post are up to full time (37.5 hours per week), applications are still welcomed from individuals who may be seeking to work less than full-time hours and all requests will be considered in line with the post being appointed to for the successful applicant.

Equality, Diversity and Inclusion

Everything we do is shaped by our values: Respect, Support, and Collaborate.

At University Hospitals Tees we want our workspaces to be places where everyone feels welcome, valued and safe. We treat people with respect, and we celebrate the differences that make each of us unique.

We welcome applications from everyone, no matter your age, background, race, religion, disability, sex, sexual orientation, gender identity, family circumstances or beliefs.

We are here to support you throughout your application and at every stage of your career with us. We believe we work best when we collaborate, learn from each other and build teams that reflect the communities we serve.

Disability

We are a Disability Confident Lead employer. This means we give fair and full consideration to applicants and will offer reasonable adjustments during the recruitment process. If you need help with your application, or need the information in a different format, please contact our recruitment team and we will support you.

Right to Work in the UK

The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless they have permission to work via another route. Non UK/RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here: Work in the UK - GOV.UK ( www.gov.uk )

Please provide full and accurate details of your current immigration status on the application form. Your current immigration status will not be considered as part of the shortlisting or interview process.

Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for health or social care, you may be eligible to apply for the Health and Care Worker visa instead.

As a supporter of the Armed Forces and an employer of Reservists, North Tees and Hartlepool NHS Foundation Trust are proud to be a signatory of the Armed Forces Covenant, which is a promise by the nation to ensure that those who serve or who have served in the UK Armed Forces (and their families) are treated fairly.

We recognise that reservists and veterans bring a variety of transferable skills and qualities to our workplace, developed through their military careers. Our commitment to supporting the Armed Forces Community has been recognised through the Armed Forces Covenant as a Silver Employer.

Further Important Information

Please check your email on a regular basis for updates on your application. If you are shortlisted for interview, you will be invited to email via this method.

Please ensure you read the ‘Guidance Notes for Applicants’ document attached to this advert before completing and submitting your application.

Unfortunately, we are unable to respond to all applicants and those who are not contacted within six weeks of the closing date should assume that their application has been unsuccessful.