People Administrator

North Tees & Hartlepool NHS Foundation Trust; Tees Valley; On-site; GBP 23,000 - 27,000; Full time

Job summary

North Tees & Hartlepool NHS Foundation Trust is seeking a organised People Administrator to join the busy People Directorate. You will act as the first point of contact for employees, providing routine HR advice and administrative support to ensure the smooth running of the department.

The role emphasizes strong communication, meticulous record-keeping and governance, with a focus on delivering high-quality administrative assistance across the team.

Qualifications

• Excellent organisational skills.
• Good written and verbal communication.
• Excellent customer service skills.
• Understanding of confidentiality and information governance.
• Standard HR procedures/principles.

Responsibilities

• First Point of Contact: respond to routine queries via phone, email or in person about leave, sickness and retirement.
• Case & Meeting Support: prepare case files, print and distribute case packs, arrange meetings, take notes at hearings and meetings.
• System Access: support unlocking employee smartcards and clinical system access.
• General Administration: manage day-to-day office duties and create basic reports/presentations.

Skills

Organisational skills

Written & verbal communication

Customer service

Information governance

HR procedures

Tools

Microsoft Office

Job description

Are you an organised, detail-oriented professional with a passion for supporting others? We are looking for aPeople Administrator to join our busy People Directorate team.

In this role, you will act as the first point of contact for our employees, providing professional, routine HR advice and seamless administrative support to ensure the smooth, efficient running of our department.

This post may close early due to high volume of applications

Main duties of the job

What You Will Do:

The First Point of Contact: Respond to routine queries via telephone, email, or in person regarding annual leave, special leave, maternity leave, sickness, and retirement.

Case & Meeting Support: Assist the Workforce team by preparing case files, securely printing and distributing case packs, arranging meetings, and taking accurate notes at hearings and sickness/disciplinary meetings.

System Access: Provide crucial administration support for unlocking employee smartcards and facilitating clinical system access.

General Administration: Handle day-to-day office duties including photocopying, filing, processing post, making room bookings, and creating basic reports and presentations.

Main duties of the job

Who We Are Looking For:

A strong communicator with a professional, polite, and collaborative approach to customer service.

Highly organised with excellent record-keeping skills and a strict understanding of information governance.

Tech-savvy with a solid working knowledge of Microsoft Office products. Someone who can accurately balance routine daily administration while supporting wider People Directorate projects.

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those who first language is not English.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Knowledge

Essential

• Excellent organisational skills.

Knowledge

Essential

• Good Written & Verbal Communication skills.
• Excellent customer service skills.
• Understanding of confidentiality and information governance.
• Standard HR procedures/ principles.

Experience

Essential

• Working as part of a team.
• Working with computers.
• Working within an office environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

University Hospital of North Tees

Stockton

TS19 8PE

United Kingdom

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)