Pensions Change Team Lead — Lead, Deliver & Develop

Gallagher Benefit Services; West of England; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach, local impact

Job summary

Gallagher Benefit Services in the United Kingdom is seeking a Client Change Team Leader to oversee the delivery and day-to-day operations of a portfolio of pension projects and events. You will lead a team, ensuring smooth execution and driving improvements across processes.

You will scope, cost, and resource projects, coach colleagues, and interpret pension regulations to comply with GMP/GMPE and disclosure requirements. This role offers global reach with local impact.

Qualifications

• Seasoned third party administration pensions expert
• Knowledge of DB/DC and Hybrid Pension Schemes
• Proven people management experience
• Strong analytical and communication skills

Responsibilities

• Managing and inspiring a team, coaching and developing individuals to reach their full potential.
• Overseeing the scoping, costing, and resourcing of projects and events, collaborating with Specialist Projects Consultants where needed.
• Performing and verifying manual and automated pension calculations, including retirements, leavers, deaths, and pension increases.
• Interpreting and running MKEY reports, as well as conducting data mining to locate critical information.
• Leveraging your knowledge of pension regulations to ensure compliance with GMP/GMPE, disclosure requirements, and other regulatory obligations.
• Reviewing Scheme Booklets, Trust Deeds, Rules, and Actuarial instructions to complete tasks accurately.
• Taking accountability as the designated Project Owner for a portfolio of projects and events.
• Driving process improvement initiatives and supporting senior staff with their implementation.
• Deputising for the Senior Operations Manager when required.

Skills

People management

Pensions expertise (DB/DC)

Regulatory knowledge GMP/GMPE

Job description

Gallagher Benefit Services in the United Kingdom is seeking a Client Change Team Leader to oversee the delivery and day-to-day operations of a portfolio of pension projects and events. You will lead a team, ensuring smooth execution and driving improvements across processes.

You will scope, cost, and resource projects, coach colleagues, and interpret pension regulations to comply with GMP/GMPE and disclosure requirements. This role offers global reach with local impact.