Pensions Administration Manager

JR United Kingdom; Manchester; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Pensions Administration Manager for a 12-month maternity cover. This role offers a unique opportunity to lead and develop a dynamic team while ensuring the highest standards of service in the pensions sector. You will be pivotal in managing operations, implementing training, and enhancing processes to support growth and efficiency. As the company prepares to launch new products, your leadership will be crucial in navigating challenges and fostering strong relationships with clients and advisers. If you are passionate about pensions and ready to make a significant impact, this is the role for you.

Qualifications

• Experience in the pensions industry and operational management.
• Ability to lead teams and enhance processes effectively.

Responsibilities

• Manage day-to-day operations across administration teams.
• Build relationships with advisers and clients for exceptional service.

Skills

Leadership and management skills

Pensions industry experience

Communication skills

Analytical skills

Process enhancement abilities

Education

Experience in operational or administration management

Understanding of pension rules

Job description

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Pensions Administration Manager, manchester

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Client:

IDEX Consulting Ltd

Location:

manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

My client is currently looking for a Pensions Administration Manager on a 12 month maternity cover contract in Manchester.

Main purpose of the job

• The Administration Manager will be responsible for providing inspired leadership, supporting the pensions team, and managing all day-to-day operations across the administration teams.
• As part of the role, you will be required to implement and oversee training and development of the team.
• You will support our client and adviser needs with the highest professional standards and ensure all aspects of the role are met by following our brand and company guidelines.
• This role involves dealing with various internal teams and departments but importantly with external entities such as financial advisers, surveyors, lenders, and solicitors on a regular basis.
• This is an exciting time for the Group as we look to launch new products into the UK market and are preparing our business for further growth.
• Work with Group Technology to identify and develop enhancements to the system and processes, to achieve deliver efficiencies and service improvements.
• Management of the team leaders and teams to aid their development, and providing leadership to lead them in delivering operational plans.
• Provide administration support for more complex areas of the day-to-day administration and deal with a wide range of queries from advisers and members.
• Resolve any issues arising from non-standard queries and policies.
• Manage the implementation of new initiatives with the administration teams working closely with group resources.
• Build relationships with our advisers and clients and deliver exceptional communication and service.

Experience/Knowledge/Qualifications:

• Leadership and management skills to lead and develop your teams whilst managing the day to day processes.
• The ideal candidate will have previous experience in the pensions industry and in an operational or administration management role. Direct experience of working in UK pensions would be a distinct advantage.
• Understanding of pension rules and the ability to perform drawdown calculations, bereavement benefit calculations and divorce calculations would be a distinct advantage.
• Ability to review and enhance processes and work with people across an organisation to deliver the enhancements, measuring their effectiveness.
• Great communication skills both verbal and written
• An eye for detail and ability to analyse data

For more information please contact Graeme Hyland on 07896 933622 or email [emailprotected]