Clinical Administration Manager

Job summary

St Gemmas has a vacancy for a Clinical Administration Manager, a varied and exciting role responsible for providing high quality administrative support to In-Patient Unit (IPU), Community Services, and Outpatients teams.

Main duties of the job

The Clinical Administration Manager manages a team of permanent and bank administrative staff working face to face and over the telephone to support patients, families, and professionals in these areas. A key element of the role is coordinating resources to support efficient and effective service delivery.

About us

St Gemmas Hospice provides expert palliative and end of life care in a quality environment for thousands of local people each year. We are a prominent and respected charity at the heart of the local community with a wide range of specialist services to support patients, their families, and friends.

Job responsibilities

• Highly organised and efficient, with a keen attention to detail.
• A strong team player with excellent interpersonal and communication skills.
• Flexible and used to adapting to changing priorities.
• Proactive and ready to take initiative.
• An experienced manager of operational teams.
• Experienced in introducing new processes.

Person Specification

Experience

Essential

• Previous senior administration experience.
• Operational team management experience.
• Data collation and reporting.

• Experience in process mapping, review and development, Project management support.

• GCSE at grade C or above or equivalent in English and Mathematics.

• A levels or equivalent qualifications.
• Evidence of formal IT/Microsoft Office training.

• Strong organisation and planning skills with excellent attention to detail.
• Ability to use own initiative and work proactively, both independently and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Gemma's Hospice
Address

St Gemma's Hospice
329 Harrogate Road
Leeds
West Yorkshire
LS17 6QD

Employer's website