Clinical Administration Manager

TN United Kingdom; Leeds; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Clinical Administration Manager to provide top-notch administrative support across various services. This dynamic role involves working closely with clinical teams to enhance service delivery while managing a dedicated team of administrative staff. The position offers a chance to make a real impact in a respected charity, ensuring that patients and families receive exceptional care. If you are an organized, proactive individual with strong interpersonal skills and a passion for improving processes, this is the perfect opportunity for you to thrive in a rewarding environment.

Benefits

Free Car Parking

Subsidised Meals

Qualifications

• Experienced in managing operational teams and introducing new processes.
• Strong attention to detail and ability to adapt to changing priorities.

Responsibilities

• Provide high-quality administrative support to various teams.
• Coordinate resources for efficient service delivery and refine processes.

Skills

Organisational Skills

Interpersonal Skills

Communication Skills

Flexibility

Initiative

Team Management

Process Improvement

Job description

Vacancy: Clinical Administration Manager

Hours: 37.5 hours a week

St Gemma’s has a vacancy for a Clinical Administration Manager – a varied and exciting role responsible for providing high quality administrative support to In-Patient Unit (IPU), Community Services and Outpatients teams.

This provides an excellent opportunity to work alongside clinical managers and administrators to deliver and improve administrative services. The function covers the wide range of Hospice services, including bereavement support, spiritual care, social work and therapies as well as medical and nursing care.

The Clinical Administration Manager manages a team of permanent and bank administrative staff working face to face and over the telephone to support patients, families and professionals in these areas. A key element of the role is coordinating resource to support efficient and effective service delivery.

The postholder will develop a detailed understanding of internal processes and systems, work closely with clinical teams to refine processes, and provide cover in the team where needed.

The successful candidate will be:

• highly organised and efficient, with a keen attention to detail
• a strong team player with excellent interpersonal and communications skills
• flexible and used to adapting to changing priorities
• proactive and ready to take initiative
• an experienced manager of operational teams
• experienced in introducing new processes.

A competitive benefits package is offered, including free car parking and subsidised meals.

St Gemma’s Hospice provides expert palliative and end of life care in a quality environment for thousands of local people each year. We are a prominent and respected charity at the heart of the local community with a wide range of specialist services to support patients, their families and friends.

Working for St Gemma’s offers a rewarding career in a friendly environment. Over 300 staff across a 4-acre site, 26 Charity Shops and a Retail Hub work together to ensure that patients and their families have the best possible experience and receive the highest quality of care.

If you are a passionate and committed administrator who takes pride in your work, is flexible, and communicates well, we want you to join our team!

To discuss this opportunity in more detail please contact Jennifer Fletcher on 0113 218 5525, or email.

Interviews: 19-21 May 2025

We encourage early applications and reserve the right to invite candidates to interview prior to the closing date and/or close this advertisement prior to the closing date if a sufficient number of applications are received.