Pensions Administration Manager

Front Row Recruitment; Greater London; On-site; GBP 60,000 - 95,000; Full time

Job summary

Front Row Recruitment is seeking a Pensions Administration Manager to head up the administration for a growing Essex-based team within a leading pension consultancy. You will lead the administration service for a large blue-chip scheme, oversee client relationships from an administrative perspective, mentor staff and drive improvements in processes and training.

The role requires a proven pensions administration background, especially Defined Benefit and related calculations, with an

Qualifications

• Proven background in pensions administration, especially Defined Benefit and calculations.
• Strong leadership skills with ability to mentor and develop others.
• Experience managing client relationships and service delivery in a consultancy setting.

Responsibilities

• Lead the administration service for a large blue-chip pension scheme.
• Oversee daily management of the client relationship from an administrative perspective and participate in client/trustee meetings.
• Act as focal point for team technical issues and ensure SLAs are met with high service quality.
• Identify process improvements and training needs to drive efficiency and effectiveness.
• Train, coach, appraise and set goals for individuals and the team.
• Support less experienced colleagues and review their work to ensure accuracy.

Skills

Leadership

Pensions administration

Client relationship

Mentoring

Training

Job description

My client, a leading pension consultancy, currently seek an experienced Pensions Administration Manager to head up administration for their growing Essex based team.

The role is varied and duties will include:

• Leading the administration service for a large blue chip scheme
• Overseeing the daily management of the client relationship from an administrative perspective and participating in client / trustee meetings
• Being a focal point for team technical issues
• Ensuring that SLA's are met and that a consistently high service is provided
• Identifying areas for improvement regarding processes and procedures as well as training needs.
• Assisting less experienced colleagues and ensuring that their work is scrutinised.
• Responsible for implementing training, coaching, appraisals and setting individual and team goals.

Applicants must possess a proven background in Pensions administration, especially Defined Benefit and associated calculations. You will be an inspirational manager able to lead by example and help bring less experienced colleagues through the ranks. You will possess a positive approach with the ability to mentor, influence and manage relationships at all levels.

This is a great opportunity to join a highly regarded company in an influential position offering a generous remuneration package and outstanding prospects for development along with flexible working.