Pensions Administration Manager

Front Row Recruitment Ltd; Essex; On-site; GBP 60,000 - 90,000; Full time

Job summary

Front Row Recruitment Ltd is seeking an experienced Pensions Administration Manager to lead a growing Essex-based team. The role involves heading the administration service for a large blue-chip scheme, managing client relationships and meeting SLAs with a focus on process improvements.

You will mentor staff, oversee training, coaching and appraisals, and help develop the department through leadership and relationship management at all levels.

Qualifications

• Proven background in Pensions administration, especially Defined Benefit.
• Ability to mentor and manage relationships at all levels.
• Inspiring manager with coaching and appraisals.

Responsibilities

• Lead the administration service for a large pension scheme.
• Oversee daily management of client relationships administratively and attend client/trustee meetings.
• Act as focal point for team technical issues.
• Ensure SLAs are met with consistently high service levels.
• Identify improvements in processes and train staff accordingly.
• Coach less experienced colleagues and review their work.
• Implement training, coaching, appraisals and set team goals.

Skills

Pensions administration

Leadership

Stakeholder management

Mentoring

Process improvement

Job description

My client, a leading pension consultancy, currently seek an experienced Pensions Administration Manager to head up administration for their growing Essex based team.

The role is varied and duties will include:

• Leading the administration service for a large blue chip scheme
• Overseeing the daily management of the client relationship from an administrative perspective and participating in client / trustee meetings
• Being a focal point for team technical issues
• Ensuring that SLA's are met and that a consistently high service is provided
• Identifying areas for improvement regarding processes and procedures as well as training needs.
• Assisting less experienced colleagues and ensuring that their work is scrutinised.
• Responsible for implementing training, coaching, appraisals and setting individual and team goals.

Applicants must possess a proven background in Pensions administration, especially Defined Benefit and associated calculations. You will be an inspirational manager able to lead by example and help bring less experienced colleagues through the ranks. You will possess a positive approach with the ability to mentor, influence and manage relationships at all levels.

This is a great opportunity to join a highly regarded company in an influential position offering a generous remuneration package and outstanding prospects for development along with flexible working.