Pensions Administration Lead - Flexible Working & Growth

Front Row Recruitment Ltd; Essex; On-site; GBP 60,000 - 90,000; Full time

Job summary

Front Row Recruitment Ltd is seeking an experienced Pensions Administration Manager to lead a growing Essex-based team. The role involves heading the administration service for a large blue-chip scheme, managing client relationships and meeting SLAs with a focus on process improvements.

You will mentor staff, oversee training, coaching and appraisals, and help develop the department through leadership and relationship management at all levels.

Qualifications

• Proven background in Pensions administration, especially Defined Benefit.
• Ability to mentor and manage relationships at all levels.
• Inspiring manager with coaching and appraisals.

Responsibilities

• Lead the administration service for a large pension scheme.
• Oversee daily management of client relationships administratively and attend client/trustee meetings.
• Act as focal point for team technical issues.
• Ensure SLAs are met with consistently high service levels.
• Identify improvements in processes and train staff accordingly.
• Coach less experienced colleagues and review their work.
• Implement training, coaching, appraisals and set team goals.

Skills

Pensions administration

Leadership

Stakeholder management

Mentoring

Process improvement

Job description

Front Row Recruitment Ltd is seeking an experienced Pensions Administration Manager to lead a growing Essex-based team. The role involves heading the administration service for a large blue-chip scheme, managing client relationships and meeting SLAs with a focus on process improvements.

You will mentor staff, oversee training, coaching and appraisals, and help develop the department through leadership and relationship management at all levels.