Pensions Administration & Data Integrity Specialist

Equiniti; Thurso; On-site; GBP 18,000 - 24,000; Full time

Job summary

Equiniti is recruiting for a pensions administration role within our Operations team in the UK. The successful candidate will handle confidential pension data, assist clients daily, and maintain accurate records while complying with service levels.

Prior experience in a financial/pensions environment is desirable, with strong numeracy, literacy and communication skills. The role offers ongoing opportunities within a team that values internal progression, with potential for leadership paths as

Qualifications

• GCSE Maths and English at grade C or equivalent.
• Strong numeracy and literacy skills essential.
• Ability to follow defined processes and procedures.

Responsibilities

• Provide administration service to customers as per SLA.
• Maintain up-to-date filing and records for the department; ensure data integrity.
• Process routine and non-routine documents within defined procedures.
• Resolve customer enquiries with accurate information and appropriate tone.
• Draft non-standard customer correspondence when needed.
• Input customer details and access records as required.
• Collate data and generate routine reports to update records.
• Identify process improvements to boost throughput and service quality.
• Participate in projects and ad-hoc activities as directed by Team Manager.

Skills

Numeracy

Literacy

Communication

Process adherence

Data entry

Customer focus

Data analysis

Pension awareness

Quality delivery

Software literacy

Education

GCSE Maths & English (C)

Job description

Equiniti is recruiting for a pensions administration role within our Operations team in the UK. The successful candidate will handle confidential pension data, assist clients daily, and maintain accurate records while complying with service levels.

Prior experience in a financial/pensions environment is desirable, with strong numeracy, literacy and communication skills. The role offers ongoing opportunities within a team that values internal progression, with potential for leadership paths as