PDP Operations Lead

Manchester United; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

Manchester United is seeking a PDP Operations Lead to enhance the operational efficiency of the Professional Development Phase (U17–U21). This role involves coordinating logistics, scheduling, and ensuring the welfare of young athletes within an elite football context. Success in this position demands a blend of strong organizational ability, experience in sports operations, and effective communication skills.

Benefits

Annual incentive scheme

Wellness support and mental health resources

Exclusive discounts through United Rewards

Gym facilities and social events

Enhanced family leave benefits

Career development opportunities

Supportive work environment promoting diversity

Qualifications

• Experience in an academy or elite sporting environment preferred.
• Strong organisational and multitasking abilities.
• Excellent interpersonal and communication skills.

Responsibilities

• Coordinate schedules and logistics for PDP squads.
• Manage travel and accommodation arrangements.
• Maintain records on player availability and compliance.

Skills

Organisational skills

Communication skills

Attention to detail

Multitasking

Education

Experience in football operations or logistics

Knowledge of safeguarding procedures

Tools

Microsoft Office

Digital planning tools

Job description

Location: Carrington Training Complex

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.

We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

The Purpose

The PDP Operations Lead plays a critical role in supporting the smooth and professional delivery of all operational aspects of the Professional Development Phase (U17–U21) at Manchester United. This includes managing logistics, travel, schedules, and daily operations for players and staff in alignment with the club’s elite standards.

Key Responsibilities

Daily Operations & Scheduling

• Coordinate all daily activities and schedules for PDP squads, including training, matches, recovery, education, and analysis.
• Ensure seamless communication between coaching staff, sports science, medical, and player support teams to maintain aligned planning.
• Maintain and distribute accurate weekly plans, timetables, and squad movement documents.
• Utilise the Academy scheduling app to communicate with relevant groups.
  
  
  

Fixture & Travel Logistics

• Attend PDP matches, both home, and when deemed appropriate, away matches.
• Organise travel, accommodation, catering (matches and training), training camps, and international tours.
• Complete relevant risk assessment documentation for venues and facilities used.
• Liaise with domestic and international clubs, leagues, and competition organisers on fixture logistics.
• Manage transport bookings and oversee team movements to ensure timely arrival and return.
  
  
  

Administrative Support

• Maintain accurate records on player availability, match minutes, and attendance.
• Support the organisation of training camps, friendlies, and events in collaboration with the Head of Player Development and Head of Academy Football Operations.
• Working with Club Secretarial, manage the international call up process of PDP players.
• Assist in compliance with EPPP and Premier League reporting requirements.
• Maintain PDP whereabouts (medical) reporting.
• Support PDP players with individual transport requirements.
• Manage the distribution of first team match tickets for PDP players.
• Support the department in the delivery of Academy activities.
  
  
  

Safeguarding & Welfare

• Ensure all PDP operations uphold Manchester United’s high standards for safeguarding, welfare, and player development.
• Act as a key contact for player welfare concerns and escalate where appropriate to the Player Support or Safeguarding teams.
  
  
  

Communication & Coordination

• Act as a liaison between departments (first team, education, player care, etc.) to support the progression of PDP players.
• Maintain close working relationships with parents, guardians, and external stakeholders when needed.
  
  
  

The Person

• Experience in football operations, logistics, or team management, preferably in an academy or elite sporting environment.
• Strong organisational and multitasking abilities, with great attention to detail.
• Excellent interpersonal and communication skills, able to liaise confidently with players, staff, and external parties.
• Proficient in Microsoft Office, Excel, and digital planning tools
• Knowledge of safeguarding procedures and commitment to player welfare.
  
  
  

Desirable

• Experience working within an EPPP Category 1 academy or professional football environment.
• Familiarity with Premier League operational frameworks and audit processes.
• Clean UK driving licence and willingness to travel for fixtures and events.
• Understanding of performance development pathways and long-term athlete development.
  
  
  

What We Offer:

At Manchester United, We Recognise That Our People Are At The Heart Of Our Success. That’s Why We Offer a Range Of Rewards Designed To Support Your Professional And Personal Well-being

• Annual incentive scheme
• Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
• Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
• Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
• Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
• Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
• A Supportive Work Environment that values diversity, equity and inclusion, and individual growth
  
  
  

Our Commitment to You:

At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Thursday 10th July 2025.

Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Korn Ferry