PCN Data Quality Lead

The Methodist Church in Britain; Bradford; On-site; GBP 40,000 - 55,000; Full time

Job summary

The Methodist Church in Britain is seeking a Data Quality Lead to work across Bradford City 5 Primary Care Network. The role focuses on improving the accuracy and use of SystmOne data, from coding to reporting, by collaborating directly with practice teams to drive proactive, neighbourhood-based care and tackle health inequalities.

You will work hands-on with GP data, develop searches and dashboards, and provide training to practice staff while upholding information governance and standards.

Qualifications

• Degree-level qualification or demonstrable equivalent experience in primary care data, information management, health informatics or a related field
• Evidence of relevant continuing professional development
• Hands-on SystmOne and primary care data experience, including searches, reporting, coding and data quality work
• Experience identifying, investigating and resolving data quality issues
• Developing and validating searches, reports and patient cohorts
• Analysing and presenting data to support service improvement, performance monitoring or decisions

Responsibilities

• Identify data quality issues with practice teams and turn them into practical improvements
• Develop, maintain and test SystmOne searches, reports, templates and coding processes
• Review appointment and activity data including GPAD, appointment book configuration and slot mapping
• Build and validate patient cohort searches for proactive care, long-term conditions, frailty, dementia and health inequalities
• Produce reports and dashboards on performance, activity and population need, with interpretation
• Support PCN DES, IIF, QOF and other contractual data requirements and validate reported activity
• Provide guidance, coaching and training to practice managers, clinicians and administrative teams
• Establish consistent data quality standards across the PCN and monitor whether improvements are maintained
• Document searches and data processes so they can be understood and reproduced
• Measure the impact of changes against baselines and provide evidence of improvement
• Support neighbourhood working by making sure primary care data is suitable for planning and service delivery
• Handle patient information under information governance rules and elevate concerns through PCN or practice routes

Skills

Analytical skills

Communication skills

Problem solving

Interpersonal skills

Education

Degree in health informatics or related field

Tools

SystmOne

Excel

Reporting systems

GP data tools

Job description

This is a one-year fixed-term post creating a new data quality lead role across the eight GP practices of Bradford City 5 Primary Care Network. The work centres on improving the accuracy and use of SystmOne data, from coding and searches to reporting and GP appointment records, by working hands‑on with practice teams. The post stands out for its focus on supporting proactive, neighbourhood‑based care and tackling health inequalities. Candidates need strong SystmOne skills and hands‑on experience of primary care data.

What the job involves

• Identify data quality issues with practice teams and turn them into practical improvements
• Develop, maintain and test SystmOne searches, reports, templates and coding processes
• Review appointment and activity data including GPAD, appointment book configuration and slot mapping
• Build and validate patient cohort searches for proactive care, long-term conditions, frailty, dementia and health inequalities
• Produce reports and dashboards on performance, activity and population need, with interpretation
• Support PCN DES, IIF, QOF and other contractual data requirements and validate reported activity
• Provide guidance, coaching and training to practice managers, clinicians and administrative teams
• Establish consistent data quality standards across the PCN and monitor whether improvements are maintained
• Document searches and data processes so they can be understood and reproduced
• Measure the impact of changes against baselines and provide evidence of improvement
• Support neighbourhood working by making sure primary care data is suitable for planning and service delivery
• Handle patient information under information governance rules and elevate concerns through PCN or practice routes

What’s required

Qualifications

• Degree-level qualification or demonstrable equivalent experience in primary care data, information management, business intelligence, health informatics or a related field
• Evidence of relevant continuing professional development

Experience

• Practical SystmOne and primary care data experience, including searches, reporting, coding and data quality work
• Identifying, investigating and resolving data quality issues
• Developing and validating searches, reports and patient cohorts
• Analysing and presenting data to support service improvement, performance monitoring or decisions
• Working with clinical and non-clinical colleagues to implement improvements

Skills & knowledge

• Analytical and problem‑solving skills to interpret data, identify trends and communicate findings clearly
• Good knowledge of SystmOne searches, reporting, coding and data quality principles
• Strong Microsoft Excel and reporting system skills
• Excellent communication and interpersonal skills to build working relationships across several practices
• Ability to give constructive challenge and support practices to make sustainable improvements

Other

• Understanding of confidentiality, information governance and handling patient identifiable information
• Understanding of how accurate primary care data supports patient care, contract delivery, service planning and quality improvement
• Commitment to improving data quality and reducing health inequalities
• Ability to work independently, organise workload and deliver to deadlines while managing competing priorities

Nice to have

• Relevant training or qualification in data analysis, health informatics, quality improvement or primary care systems
• Training or recognised experience in SystmOne reporting, searches or data management
• Experience of working within general practice or a Primary Care Network
• Experience of GPAD, appointment book configuration or slot mapping, with knowledge of why they matter
• Experience of, or knowledge of, PCN DES, IIF, QOF and other primary care contractual requirements
• Experience of population health management, health inequalities, proactive care or targeted cohorts, including neighbourhood working
• Experience of developing dashboards or regular performance reporting
• Experience of delivering data quality training, guidance or coaching to practice teams