Payroll Team Manager

JAM Recruitment Ltd; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Payroll Team Manager for a 12-month contract based in Preston. This position offers hybrid working conditions, with responsibilities including managing payroll operations and ensuring compliance with payroll legislation. The ideal candidate will have extensive payroll experience, strong people management skills, and the ability to handle complex issues within a dynamic environment. Excellent communication and IT skills are essential for success in this role.

Qualifications

• Extensive Payroll Experience ideally in a Shared Service environment.
• In-depth payroll legislation knowledge.
• Ability to deal with difficult situations without escalation.

Responsibilities

• Managing the team SLA's and KPI's for Payroll accuracy.
• Leading on internal/external Payroll reviews/audits.
• Managing absence, coaching, and motivating the Payroll team.

Skills

Payroll Experience

People Management

Stakeholder Management

Data Analysis

IT Literacy

Education

GCSEs in Maths and English (Grades A-C)

CIPP or equivalent (or willing to work towards)

Tools

Resource Link system

Word

Excel

Outlook

Job description

Payroll Team Manager

Preston based

36.51 an hour Umbrella Inside IR35

12 Month Contract initially.

This is a great opportunity to work within one of the UK's leading Defence organisations based In Preston. Hybrid working, 2-3 days per week on site.

Core duties

• Managing the team SLA's and KPI's to ensure that all Payrolls are delivered accurately and on time. Maintaining and monitoring daily/weekly quality statistics, thereafter providing recommendations.
• Lead on internal/external Payroll reviews/audits.
• Lead on the continuous improvement initiative within the team, implementing new ideas and better ways of working.
• Lead the team on the review and timely completion of all outstanding Finance Reconciliation items.
• Responsible for providing subject matter expertise to key projects including TUPE activities/acquisitions.
• Responsible for the ongoing review of existing processes and work instructions to ensure these remain up to date, relevant and fit for purpose.
• Assist with the coordination and submission of year end returns.
• Responsible for the transaction of BACS payments, FPS and all Pay cycle submissions.
• Lead on the end to end investigation of all Payroll defects, managing perception and complaints, including root cause analysis and preventative measures to ensure a positive outcome and to minimize future payroll incidents.
• Represent Payroll in internal and external meetings, events or forums.
• Lead on the review of the Business Continuity Plans to ensure relevance and to ensure that they are up to date.
• Responsible for managing key relationships with internal & external stakeholders.

People Management

• Responsible for all aspects of people management including managing absence, coaching, developing and motivating the team.
• Responsible for undertaking regular performance reviews, cascading of business objectives, identifying opportunities for continuous improvement, and individual development.
• Responsible for the analysis of work volume trends to establish the productivity levels and forecast future workflow and resource requirements.
• Responsible for the recruitment, training and coaching of new staff into the Payroll team to ensure maximum performance.
• Responsible for keeping abreast of changes in Employment and Payroll Legislation
• Deputise where applicable for the Pay & Reward Operations Manager
• Any other duties as and when required

Knowledge

• Extensive Payroll Experience ideally in a Shared Service environment
• In depth payroll legislation knowledge, including appreciation for future changes and impact on payroll function
• Resource Link system knowledge or similar
• Experience of data interrogation in order to analyse, troubleshoot and problem solve
• Ability to deal and resolve difficult and emotive situations without escalation to a senor level
• People Management/Leadership Skills (Coaching/Mentoring)
• Influencing skills
• Stakeholder management (at all levels)
• Excellent oral and written communication skills, including the ability to present ideas, data and results in an easy to understand format
• IT Literate (Word, Excel, Outlook)
• CIPP or equivalent (or willing to work towards)
• GCSEs or equivalent in Maths and English (Grades A-C)

For more information please contact Lauren Morley at JAM Recruitment or click apply.