Payroll Team Leader: Coaching, Compliance & Delivery

JD Sports Fashion PLC; Bury; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Staff discount

Discounted gym membership

28 days holiday (plus BH)

Pension scheme

Unlimited fruit, tea and coffee

Onsite subsidised canteen

Apprenticeship study support

In-house training for leadership and C

Job summary

JD Sports Fashion PLC is looking for a Payroll Team Leader to manage a payroll team delivering accurate payroll for over 30,000 colleagues. Based at Hollins Brook Way, Bury, you will lead up to three Payroll Executives and partner with People Services, Finance and Operations to ensure timely processing and compliance.

The role requires strong leadership, excellent communication, and a solid understanding of UK payroll legislation, with Dayforce experience preferred.

Qualifications

• Previous experience of leading, coaching or mentoring a team within a fast-paced payroll or shared services environment.
• Strong understanding of UK payroll legislation, with exposure to ROI and/or offshore payrolls beneficial.
• Excellent organisation and time management skills to coordinate workloads and meet key deadlines.
• People-focused with a desire to see others succeed, and the confidence to provide clear guidance and support.
• A keen eye for detail and accuracy, with a focus on getting it right first time.
• Ability to keep colleagues at the centre of all you do, ensuring queries are handled clearly and fairly.
• Able to work independently and collaboratively, supporting others to meet deadlines and deliver a consistent service.
• Excellent communication skills to break down complex pay and process queries for both colleagues and team members.

Responsibilities

• Overseeing the day-to-day delivery of payroll activity within your team, ensuring accurate and timely processing in line with internal controls and legislative requirements.
• Manage and prioritise team workloads to meet key deadlines and service levels, supporting peak periods and reallocating tasks where required.
• Own the quality and accuracy of outputs produced by the team, promoting best practice and ensuring consistent standards are met.
• Coach, support and develop Payroll Associates and Payroll Executives through day-to-day guidance, training and feedback, helping them build confidence in payroll processing and query resolution.
• Monitor and analyse payroll queries and errors, implementing proactive solutions to reduce repeat issues and improve resolution times, whilst maintaining a colleague-centric approach.
• Act as a key escalation point for complex pay queries and operational issues, partnering with Payroll Managers/Assistant Managers and stakeholders to ensure timely and effective resolution.

Skills

Advanced Excel

Excellent communication

UK payroll legislation

Mentoring a team

Education

CIPP or similar accredited

Tools

Dayforce payroll software

Job description

JD Sports Fashion PLC is looking for a Payroll Team Leader to manage a payroll team delivering accurate payroll for over 30,000 colleagues. Based at Hollins Brook Way, Bury, you will lead up to three Payroll Executives and partner with People Services, Finance and Operations to ensure timely processing and compliance.

The role requires strong leadership, excellent communication, and a solid understanding of UK payroll legislation, with Dayforce experience preferred.