Employee Relations Advisor - Supply Chain

JD Sports Fashion

Rochdale

On-site

GBP 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Staff discounts

Personal development opportunities

Job summary

A leading retail company is seeking an Employee Relations Advisor to provide generalist employee relations support across various departments. The ideal candidate will have a Level 5 CIPD qualification and significant HR experience. Responsibilities include advising on policies, coaching managers, and ensuring compliance with employment laws. This role offers a full-time position with opportunities for personal development and staff discounts.

Qualifications

Experience as an HR/People/ER Advisor in a retail environment.
Ability to manage complex caseloads.
Experience in formal meetings with accurate documentation.

Responsibilities

Provide employee relations advice across the Group.
Coach Line Managers through employee relations matters.
Maintain knowledge of current employment legislation.

Skills

HR legislation knowledge

Communication skills

Attention to detail

Office 365 proficiency

Influencing skills

Education

Level 5 CIPD qualification

Tools

HRIS (Dayforce)

Job description

Overview

Employee Relations Advisor – Supply Chain at JD Sports Fashion. The role provides generalist employee relations advice and support to colleagues and managers across Retail, Gyms, Supply Chain and Head Office, driving best practice and ensuring compliance with company policies and employment legislation.

Responsibilities

Provide practical and effective first line employee relations advice across the Group to Line Managers and colleagues in Retail, Gyms, Supply Chain and Head Office, including disciplinary, grievance, absence management and family-friendly policies.
Manage queries empathetically and communicate outcomes clearly to minimise appeals.
Collaborate with the wider People team, sharing knowledge and expertise.
Coach Line Managers to manage and resolve employee relations matters through to appropriate conclusions.
Support Line Managers and the wider People team during meetings.
Maintain excellent knowledge of current employment legislation, best practice and case law.
Work autonomously with prioritisation, seeking guidance from the People Leadership team when required.
Use Occupational Health appropriately within casework and write referrals to OH Advisors.
Ensure fair and proportionate application of employee relations policies, while identifying opportunities for improvement.
Understand the Group’s statutory regulatory responsibilities and maintain clear audit trails for People records in accordance with GDPR.
Support critical monthly and annual People processes within relevant timescales and assist with project work when required.

Skills And Experience

Level 5 CIPD qualification or equivalent (Level 3 may be considered with substantial HR generalist experience and a desire to gain Level 5).
Current, in-depth knowledge of HR legislation and best practice; experience as an HR/People/ER Advisor, preferably in a retail or fast-paced environment with high-volume, complex caseloads.
Experience offering advice and minutes in formal meetings, with accurate documentation.
Strong communication and influencing skills; ability to challenge current practices where appropriate.
Clear, articulate communication with stakeholders across the business.
Proficient in Office 365 and HRIS (Dayforce experience would be advantageous).
Accurate typing and attention to detail; flexible to work outside standard hours to support a 24/7 operation.

Details

Title: Employee Relations Advisor

Working Hours: 40 Hours

Reporting to: Senior Employee Relations Advisor

Location: Kingsway with travel to Bury and other Head Office locations

Department: People

Direct Reports: 0

We offer staff discounts on JD Group brands and personal development opportunities.

Seniority level