Payroll Team Lead

JGA Recruitment Group | B Corp™; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

JGA Recruitment Group Ltd in London is recruiting an experienced Payroll Team Lead to oversee UK payroll operations across multiple sites in a hybrid setup.

You will work closely with HR, Finance and key stakeholders to ensure accurate payroll delivery, resolve issues and drive continuous process improvement.

The role suits hands-on payroll professionals with strong analytics and HRIS knowledge, capable of managing complex queries from start to finish.

Qualifications

• Proven UK payroll experience within multi-site environments.
• Strong HRIS knowledge and data analysis skills.
• Proactive, detail-oriented with strong problem-solving abilities.
• Effective stakeholder management and communication.

Responsibilities

• Oversee accurate and timely UK payroll processing.
• Manage complex payroll queries end-to-end, identifying root causes and implementing solutions.
• Partner with HR, Finance and other stakeholders to resolve payroll issues.
• Use HRIS and payroll systems to analyse data, investigate discrepancies and improve processes.
• Ensure payroll compliance, reconciliations and robust controls.
• Identify opportunities to improve payroll processes, systems and efficiency.
• Support payroll-related projects and continuous improvement initiatives.

Skills

UK payroll experience

HRIS experience

Analytical skills

Stakeholder management

Attention to detail

Autonomous working

Tools

HRIS systems

Job description

Location: London - Hybrid (3 days in Central London Office)

Employment Type: Permanent

A leading international retail business is seeking an experienced Payroll Team Lead to oversee UK payroll operations within a fast-paced, multi-site environment.

This role will suit a hands-on payroll professional with strong analytical skills, HRIS knowledge and the ability to independently manage complex payroll queries from start to finish. You’ll work closely with HR, Finance and key stakeholders to ensure accurate payroll delivery, resolve issues and drive continuous process improvement.

What You’ll Do:

• Oversee accurate and timely UK payroll processing.
• Manage complex payroll queries end-to-end, identifying root causes and implementing solutions.
• Partner with HR, Finance and other stakeholders to resolve payroll issues.
• Use HRIS and payroll systems to analyse data, investigate discrepancies and improve processes.
• Ensure payroll compliance, reconciliations and robust controls.
• Identify opportunities to improve payroll processes, systems and efficiency.
• Support payroll-related projects and continuous improvement initiatives.

What You’ll Bring:

• Strong UK payroll experience, ideally within a retail or multi-site environment.
• Good understanding of retail operations and their impact on payroll.
• Strong analytical skills and experience working with HRIS and payroll systems.
• Proven ability to investigate and resolve complex payroll queries independently.
• A proactive, solution-focused approach with excellent attention to detail.
• Strong stakeholder management and communication skills.
• Ability to work autonomously, manage competing priorities and meet deadlines.

The Opportunity

An excellent opportunity to join a leading retail business in a key payroll role, with the scope to improve processes, solve complex challenges and make a real impact on payroll operations.

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.