Payroll Specialist

JR United Kingdom; Manchester; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading FinTech company is seeking a detail-oriented Payroll Specialist to enhance payroll processes for new customers. The role involves managing payroll, ensuring compliance with regulations, and providing support to clients and employees. Join a mission-driven team focused on financial wellbeing and innovation in payroll services.

Benefits

25 Days Holiday

Quarterly Wellness Allowance

Salary Sacrifice Schemes

Equal Pension Contribution

Enhanced Parental Leave

Qualifications

• Detail-oriented with experience in payroll processing.
• Proficient in managing multiple payrolls and ensuring compliance.
• Strong communication skills for client interaction.

Responsibilities

• Manage and process payrolls for a portfolio of customers.
• Ensure compliance with payroll and pension legislation.
• Serve as the primary point of contact for clients.

Skills

Project Management

Problem Solving

Communication

Job description

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PayCaptain is the most helpful payroll solution on the planet – we’re a mission-driven FinTech solution transforming the way companies pay their employees.

We elevate the traditional (boring) payroll process, creating a valuable experience for employees and Payroll Teams while focusing on building employees’ financial wellbeing, resilience, and knowledge.

Why is PayCaptain exciting?

We’re redefining payroll by integrating automation, AI, and financial wellbeing into a single, seamless experience.

We want to put power in the hands of employees at the point of getting paid, to encourage their financial wellbeing through their payroll experience and build up their financial resilience through our cutting-edge software and services.

That’s where you come in…

Who are you?

You’re a detail-oriented Payroll Specialist, passionate about delivering seamless payroll processes for new customers.

You thrive in a structured, fast-paced environment; You will be responsible for the management and processing of a portfolio of customers; ensuring payroll, pension and HMRC obligations are met, as well as supporting employees with questions related to their pay, pensions, savings and charitable giving.

5 Reasons to Join PayCaptain:

• Make an Impact – You play a vital role in the success of PayCaptain, ensuring a flawless payroll experience from day one with Automation and AI to help you work efficiently .
• Freedom to Innovate – You’ll have the autonomy to refine processes and suggest improvements to enhance efficiency within your team. We are still learning and listening!
• Work-Life Balance – We have a remote, flexible work schedule, where you can work from home, or if you want, choose to meet in person locally (we meet anywhere between Manchester and London!), at a time that suits you best.
• Be Part of a Mission-Driven B Corp – we walk the walk, we don’t just talk the talk. We genuinely believe that doing good and making money go together – starting with our own team.
• Collaborate with the Best – You’ll work alongside passionate payroll professionals, technology teams, and leadership to shape the future of payroll services.

What do we need for this role?

Payroll Processing and Compliance

• Manage and process a portfolio of payrolls, ensuring timely and accurate payroll runs.
• Ensure all payroll activities comply with current payroll and pension legislation as well as HMRC obligations.
• Conduct monthly payroll and pension reconciliations to verify data integrity and accuracy.
• Maintain detailed process documentation and perform regular reviews to ensure compliance and clarity.

Client and Employee Support

• Serve as the primary point of contact for assigned clients, providing support via email and phone.
• Offer direct support to employees regarding pay, pensions, savings, and charitable contributions.
• Participate in customer service reviews to assess satisfaction and address any service concerns.

Compliance & Operational Support

• Ensure accurate HMRC payments, pension scheme payments, and parallel payroll runs.
• Identify system improvements, raise technical cases, and contribute to process enhancements.
• Contribute to the development and refinement of product features based on client feedback and payroll trends.

What Soft Skills Do We Look For?

• Project Management – You manage multiple payrolls simultaneously, keeping schedules on track and processed on time.
• Problem Solving – You proactively troubleshoot payroll discrepancies and streamline processes.
• Communication – You effectively guide customers through payroll processes and compliance requirements.

What Can We Do for YOU?

• Salary between £25k - £35k - depending on experience
• Remote, Flexible Work – Work from anywhere, with a schedule that fits your lifestyle.
• Career Growth – We actively promote from within, with our average promotion to Senior roles within 2 years of employment.
• 25 Days Holiday – Plus your birthday off!
• Quarterly Wellness Allowance – Supporting your wellbeing beyond the workplace.
• YuLife Benefits – Including life insurance, death-in-service, and critical illness cover.
• Salary Sacrifice Schemes – Cycle-to-work and nursery schemes available.
• Equal Pension Contribution – 4% employer and 4% employee.
• Enhanced Parental Leave – 12 weeks at 100% pay, 12 Weeks at 50% pay for maternity leave; 4 weeks for paternity (2 weeks at 100% Pay, 2 weeks at 50% Pay).
• Of Course, Access to PayCaptain – Helping you manage your finances, access emergency cash, and build financial resilience.

And that’s just the beginning! We have plenty more benefits—just ask!

So… You Want to Join Us?

Please contact Emily – Community Success Manager with your CV, or click Apply on LinkedIn and we’ll be in touch soon! ?

Interview Process

1st – 30-45 min conversation with Emily to discuss your experience and learn more about PayCaptain.

2nd –Final interview with Val Ellis (Head of Payroll) to deep dive into your specifical skills, experience and payroll knowledge, and give you the chance to ask us any questions