Payroll Specialist

ADP; Cheadle; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Payroll Specialist in a dynamic role that emphasizes delivering world-class service to clients. This exciting position involves processing payrolls from start to finish, ensuring accuracy and compliance with payroll legislation. You will collaborate with team members to meet deadlines while also contributing to training programs for new staff. With a hybrid working model, you will enjoy the flexibility of working from home and the office. This is an excellent opportunity for someone passionate about payroll and customer service, looking to make a significant impact.

Benefits

25 days holiday with option to buy/sell

Pension scheme

Life assurance cover

Private medical insurance

Employee discount portal

Study support

Employee volunteering scheme

Qualifications

• Minimum of 2 years experience in UK payroll processing.
• Strong knowledge of payroll legislation and procedures.

Responsibilities

• Deliver world-class service to clients and process payrolls accurately.
• Communicate effectively with clients and manage payroll output.

Skills

UK Payroll Experience

Payroll Legislation Knowledge

Customer Service Skills

Communication Skills

Microsoft Office Suite

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Description

We are recruiting for Payroll Specialists! This is a exciting role part of our growing Service team. If you have experience in processing payrolls from start to finish we would love to hear from you!

Location: Our Cheadle office -Southgate Centre One319 Wilmslow Road Heald Green. Cheadle. Manchester SK8 3PW

Hybrid working - 3 days in office and 2 days from home

JOB PURPOSE:

• To deliver World Class Service to clients
• To process and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time

KEY OBJECTIVES:

• World Class Service delivery
• Accurate and timely payroll delivery
• Client retention

KEY DUTIES/TASKS:

• Collate, interpret and validate data supplied by clients for processing
• Process client data in line with departmental processes & procedures
• Communication with clients in line with departmental processes and procedures
• Analyse & manage payroll output for accuracy and to meet legislative requirements
• Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls
• Perform reconciliations and EOY processes as required by the client schedule
• Prepare and complete manually calculated payslips
• Respond to allocated client queries and take appropriate action in accordance with service level performance targets
• Liaise with other departments to meet client service definition criteria
• Ensure client Payroll Procedures manual is current
• Provide information as necessary to statutory bodies
• Maintain knowledge of current ADP products and services
• Maintain knowledge of current statutory legislation
• Work with other team members to meet payroll deadlines
• Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
• Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
• Carry out other duties as required to fulfil the role
• Follow ADP policy as stated in the Associate Handbook

SKILLS AND KNOWLEDGE:

• Minimum of 2 years UK payroll experience
• Payroll legislation knowledge
• Strong customer service skills
• Good communicating and influencing skills
• Results orientated
• Process and quality orientated
• Microsoft Office, including Excel, Word and PowerPoint

BENEFITS:

• 25 days holiday with the option to buy/sell
• Pension scheme
• Life assurance cover
• Private medical insurance
• Employee discount portal
• Study support
• Employee volunteering scheme