Payroll Services Specialist — Data-Driven & Detail-Focused

Royal Mail; Sheffield; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Family-friendly benefits

Sick pay

Benefits Account on My Bundle+

Wellbeing resources

Job summary

Royal Mail is seeking a Pay Services Administrator to support payroll processing and data management in a busy environment at Sheffield. The role focuses on accuracy, compliance, and timely delivery of payroll services to staff and stakeholders.

You will work within a large payroll team and contribute to ongoing process improvements. The position involves handling high data volumes, applying checks, and supporting colleagues with payroll inquiries.

Qualifications

• Experience in payroll administration and understanding of payroll processes.
• Strong numerical and analytical abilities with handling large data sets.
• Excellent communication and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Processing and maintaining high volumes of payroll data.
• Applying controls to ensure payroll accuracy and reduce risk.
• Ensuring payroll activity complies with policies and statutory requirements.
• Delivering Pay Services processes to internal and external stakeholders.
• Responding to queries with a professional, customer-first approach.
• Escalating service issues promptly and proposing improvements.
• Collaborating with colleagues and contributing to team discussions.

Skills

Payroll data handling

Analytical skills

Excel proficiency

Communication skills

Multitasking

Tools

Excel

Job description

Royal Mail is seeking a Pay Services Administrator to support payroll processing and data management in a busy environment at Sheffield. The role focuses on accuracy, compliance, and timely delivery of payroll services to staff and stakeholders.

You will work within a large payroll team and contribute to ongoing process improvements. The position involves handling high data volumes, applying checks, and supporting colleagues with payroll inquiries.