Payroll Services Pro - Data-Driven & Accurate

Royal Mail Group; Sheffield; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Family friendly support

Sick pay

Benefits account

Wellbeing resources

Job summary

Royal Mail Group is seeking a detail-focused Pay Services Administrator to join our payroll team in Sheffield. You will process and maintain high volumes of payroll data, apply checks and controls, and ensure compliance with policies and statutory requirements.

With over 100 colleagues in the Pay Services team, you will handle queries with a professional, customer-first approach and contribute to process improvements while working at least four days per week in the office.

Qualifications

• Experience in payroll administration.
• Good working knowledge of Excel.
• Strong analytical and numerical skills.
• Excellent communication and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Proactive approach to improving processes and service delivery.
• Strong interpersonal skills and ability to work collaboratively.

Responsibilities

• Processing and maintaining high volumes of payroll data
• Applying effective checks and controls to ensure payroll accuracy and reduce risk
• Ensuring all payroll activity complies with business policies and statutory requirements
• Delivering Pay Services processes accurately to internal and external stakeholders
• Responding to queries with a professional, customer-first approach
• Identifying and escalating service issues promptly
• Highlighting opportunities to improve processes and enhance efficiency
• Collaborating with colleagues and contributing to team meetings and discussions
• Taking ownership of your development and supporting the wider team

Skills

Payroll administration

Excel proficiency

Data analysis

Communication skills

Time management

Problem solving

Teamwork

Attention to detail

Tools

Excel

Job description

Royal Mail Group is seeking a detail-focused Pay Services Administrator to join our payroll team in Sheffield. You will process and maintain high volumes of payroll data, apply checks and controls, and ensure compliance with policies and statutory requirements.

With over 100 colleagues in the Pay Services team, you will handle queries with a professional, customer-first approach and contribute to process improvements while working at least four days per week in the office.