Payroll & Pensions Specialist, Bureau

Civica; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25 Days Annual Leave + bank holidays

Private Medical Insurance

EV Scheme

Pension Contributions with employer 5%

Job summary

Civica is seeking a Payroll Bureau Pensions Administrator to manage pension administration for allocated payrolls from start to finish. You’ll work under the Pensions Manager, handling queries, ensuring compliance and timely processing, and delivering high-quality service to payroll customers.

This role suits someone with payroll and pensions experience who can manage multiple priorities, solve problems, and contribute to Civica’s reputation for reliable pension services.

Qualifications

• Experience in payroll and pensions administration.
• Ability to manage multiple payrolls and pension schemes.
• Strong customer-service and problem-solving skills.

Responsibilities

• Take ownership of pension administration for allocated payrolls from start to finish.
• Maintain payroll bureau procedures and processing documentation.
• Handle day-to-day pension and payroll queries within service levels.
• Calculate employee and employer pension contributions and adjust as needed.
• Prepare and submit statutory pension returns on time.
• Complete pension year-end activities and updates.
• Ensure compliance with pensions legislation and best practices.
• Support implementation of new customers and changes to schemes.
• Build strong customer relationships through regular communication.

Skills

Pensions administration

Payroll processing

Customer service

Attention to detail

Tools

Payroll software

Pensions software

Job description

Civica is seeking a Payroll Bureau Pensions Administrator to manage pension administration for allocated payrolls from start to finish. You’ll work under the Pensions Manager, handling queries, ensuring compliance and timely processing, and delivering high-quality service to payroll customers.

This role suits someone with payroll and pensions experience who can manage multiple priorities, solve problems, and contribute to Civica’s reputation for reliable pension services.