Payroll Data Administrator - Pay Services

Royal Mail; Sheffield; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave

Company pension

Performance bonus

Job summary

Royal Mail is seeking a Payroll Data Administrator to manage pension data and payroll information across multiple schemes. The role focuses on delivering accurate payroll processes, auto-enrolment compliance, and data integrity for a large workforce.

You will work within a 100+ person payroll team, handling pension transactions, data uploads, and reconciliation, while contributing to process improvements and timely payroll delivery.

Qualifications

• Experience working within a payroll environment.
• Understanding of auto-enrolment requirements.
• Strong attention to detail and a high level of accuracy.
• Excellent numerical and analytical skills.
• Ability to prioritise workloads and meet deadlines.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Excel.

Responsibilities

• Manage payroll pension data across multiple schemes.
• Ensure auto-enrolment compliance and scheme requirements.
• Process pension transactions such as opt-ins/outs, AVCs, enrolments.
• Prepare and upload pension data files to providers.
• Reconcile large volumes of member data across payroll and pension systems.
• Analyse datasets to identify trends and improvement opportunities.
• Apply checks to maintain payroll accuracy and minimise risk.
• Support weekly and monthly payroll and pension deadlines.
• Collaborate with colleagues and share best practices.
• Own your development while supporting the team.

Skills

Payroll experience

Auto-enrolment knowledge

Numerical skills

Analytical skills

Attention to detail

Communication skills

Excel

Team collaboration

Tools

Microsoft Excel

Job description

Job reference 340629

Payroll Data Administrator - Pay Services

Starting salary £25,758 plus bonus up to £300 per quarter

25 days' annual leave plus bank holidays, and a company pension scheme with highly competitive employer contribution rates

Contract: Full time, fixed-term 12 months

Location: Royal Mail, Pond Street, Sheffield S98 6HR - hybrid working with 4 days in the office and 1 day working remotely

At Royal Mail, we're proud to deliver essential services to communities across the UK. Behind this is a dedicated team ensuring our people are paid accurately and on time.

As a Payroll Data Administrator, you'll be part of a team of over 100 colleagues responsible for maintaining and managing employee records and payroll information across one of the UK’s largest workforces.

About The Role

You will be working within a team responsible for the payroll data management and maintenance of several company pension schemes. In this role, you will be responsible for ensuring payroll pension processes are delivered accurately on time, and in full compliance with auto-enrolment legislation, scheme rules, and statutory requirements.

What You'll Be Doing

• Managing payroll pension data across multiple pension schemes.
• Ensuring compliance with auto-enrolment legislation and contractual scheme requirements.
• Processing employee pension transactions, including:
  • Opt-ins and opt-outs
  • Additional Voluntary Contributions (AVCs)
  • Pension enrolments and amendments
• Preparing and uploading pension data files to pension providers.
• Reconciling large volumes of member data between payroll and pension systems, covering over 100,000 members.
• Analysing complex datasets to identify trends, discrepancies, and opportunities for improvement.
• Applying robust checks and controls to maintain payroll accuracy and minimise risk.
• Supporting the delivery of weekly and monthly payroll and pension deadlines.
• Working collaboratively with colleagues, contributing to team meetings, and sharing best practice.
• Taking ownership of your own development while supporting the wider team.

Royal Mail operate a large weekly (70k) and monthly (50k) payroll. You will support the wider delivery of Payroll processes accurately to internal and external stakeholders, highlighting opportunities to improve processes and enhance efficiency. You'll respond to queries with a professional, customer-first approach, identifying and escalating service issues promptly.

What We’re Looking For

We're looking for a detail-focused and proactive individual with experience of pensionable pay and pension contributions processed through payroll.

• Experience working within a payroll environment.
• An understanding of auto-enrolment requirements.
• Strong attention to detail and a high level of accuracy.
• Excellent numerical and analytical skills.
• The ability to prioritise workloads and work effectively to deadlines.
• Strong interpersonal skills and the ability to work collaboratively with colleagues and stakeholders.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and a customer-focused approach.
• The ability to manage multiple priorities in a fast-paced environment.
• A proactive mindset, with a focus on continuous improvement and service excellence.
• Good working knowledge of Microsoft Excel.

It would also be advantageous if you have:

• Experience of payroll administration involving pension deductions and pensionable pay.
• Knowledge of pension legislation and associated payroll processes.

If you have payroll experience and are looking to develop your career within a supportive and professional team, we'd love to hear from you.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Benefits Account - You will have access to your personal benefits account on our 'My Bundle+' platform. There are more than 800 retail offers to help you save on items like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we'd love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

Closing Date: Wednesday 19th August. Please note, this advert may close early if the appropriate number of applications has been reached.