Payroll Data Integrity & Support Specialist

Royal Mail Group; Sheffield; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Family friendly benefits

Sick pay

Benefits account (My Bundle+)

Wellbeing services

Job summary

Royal Mail Group in Sheffield is hiring a Payroll Data Integrity & Support Specialist to help maintain accurate employee and pay data across our payroll systems. You will support payroll runs, resolve data exceptions, and work with stakeholders to ensure compliant and timely payments.

The role offers hybrid working (4 days in office, 1 day remote) with a fixed-term 12 months and a starting salary of £25,758 plus a £1,200 annual bonus potential.

Qualifications

• Experience working within payroll administration.
• Strong analytical and numerical skills with data interpretation.
• Experience using PSP or similar systems (MI reporting).
• Good knowledge of Excel and data manipulation.
• Excellent communication and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Maintaining and managing template records to keep data accurate.
• Processing and updating payroll data including pay, overtime, absences, bonuses and deductions.
• Supporting weekly and monthly payroll runs and handling exceptions.
• Applying checks and controls to ensure payroll accuracy and reduce risk.
• Supporting pay awards and restructures and collaborating with stakeholders.
• Responding to queries with a high standard of customer service.
• Identifying process improvements to enhance efficiency.
• Participating in team discussions and personal development.

Skills

Payroll administration

Analytical skills

Excel

Data manipulation

Communication

Prioritization

Collaboration

Payroll processes (desirable)

Tools

PSP system

MI reporting

Job description

Job reference 338922 Payroll Data Integrity & Support Specialist

Starting salary £25,758, plus annual bonus potential £1,200 (paid quarterly) 25 days' annual leave plus bank holidays, and a company pension scheme with highly competitive employer contribution rates

Contract: Full time, fixed-term 12 months

Location:Royal Mail, Pond Street,Sheffield S98 6HR - hybrid working with 4 days in the office and 1 day working remotely.

At Royal Mail, we're proud to deliver essential services to communities across the UK. Behind this is a dedicated team ensuring our people are paid accurately and on time. We're now looking for a Payroll Data Integrity & Support Specialist to join our Pay Services team in Sheffield.

About the Role

You’ll be part of a team of over 100 colleagues responsible for maintaining accurate employee and pay data across our payroll systems. Working within the Data Integrity and Template Management team, you’ll play a vital role in ensuring organisational structures, positions, and payroll data are accurate, compliant and up to date.

You’ll also support payroll activity, manage exceptions and queries, and work closely with key stakeholders including line managers and Workforce Planning, helping us deliver excellent customer service every day.

What You'll Be Doing

• Maintaining and managing template records to ensure organisational data is accurate and up to date
• Processing and updating payroll data including pay, overtime, absences, bonuses and deductions
• Supporting weekly and monthly payroll runs, including managing exceptions and rejections
• Applying effective checks and controls to ensure payroll accuracy and reduce risk
• Supporting business-wide changes such as pay awards and restructures
• Working collaboratively with Workforce Planning and other stakeholders to ensure data integrity
• Responding to queries and providing a high standard of customer service
• Identifying opportunities to improve processes and enhance efficiency
• Contributing to team discussions and taking an active role in your own development

What We're Looking For

We're looking for a detail-focused and proactive individual who thrives in a fast-paced, data-driven environment.

You’ll bring:

• Experience working within payroll administration
• Strong analytical and numerical skills, with the ability to interpret and work with data
• Experience using systems such as PSP (including MI reporting) or similar
• Good knowledge of Excel and data manipulation
• Excellent communication and problem-solving skills, with the confidence to resolve queries
• The ability to manage multiple priorities and meet deadlines
• A collaborative approach, with a focus on delivering great customer service
• An understanding of payroll processes and business structures (desirable)

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Benefits Account - You will have access to your personal benefits account on our My Bundle+' platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we'd love to hear fromyou.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

Closing Date: Sunday 23rd August 2026. Please note, this advert may close early if the appropriate number of applications has been reached.