Payroll administrator - 12 month FTC

Sense; Birmingham; On-site; GBP 24,000 - 29,000; Part time

Job summary

Sense is seeking a Payroll Administrator to join our friendly Payroll team on a 12 month fixed term contract. Reporting to our Payroll Lead, you will support the accurate and timely delivery of our payroll processes, maintain employee records and respond to queries.

This role offers a hands-on opportunity to develop payroll knowledge within a supportive team, with part-time hours and on-site work at our Birmingham location.

Qualifications

• Strong administration and organisational skills.
• Experience using Microsoft Office and payroll systems.
• Ability to respond to queries and support colleagues.
• Attention to detail and high-quality service.
• Willingness to learn and proactive collaboration.

Responsibilities

• Process new starters, leavers and employee changes ensuring payroll records are accurate and up to date.
• Monitor the Payroll inbox and respond to employee queries in a professional and timely manner.
• Support the input and checking of monthly payroll information, including variable pay and holiday payments.
• Work closely with managers and the People and Culture team to resolve payroll queries and obtain accurate information.
• Update pension records and support compliance with auto-enrolment requirements.
• Prepare and review payroll reports, identifying discrepancies and supporting accurate record keeping.
• Assist with payroll audits and compliance reporting.
• Maintain confidential payroll documentation and ensuring employee information is handled securely.

Skills

Administration

Organisational skills

Attention to detail

Communication skills

Customer focus

Time management

Teamwork

Tools

Microsoft Office

Payroll systems

Job description

We are looking for a Payroll Administrator to join our friendly Payroll team at Sense on a 12 month fixed term contract. Reporting to our Payroll Lead, you will play an important role in supporting the accurate and timely delivery of our payroll processes. You will work closely with colleagues across the organisation, maintaining employee records, processing payroll information and responding to queries. This is a fantastic opportunity to develop your payroll knowledge and experience within a supportive team.

Key responsibilities

• Processing new starters, leavers and employee changes, ensuring payroll records are accurate and up to date.
• Monitoring the Payroll inbox and responding to employee queries in a professional and timely manner.
• Supporting the input and checking of monthly payroll information, including variable pay and holiday payments.
• Working closely with managers and the People and Culture team to resolve payroll queries and obtain accurate information.
• Updating pension records and supporting compliance with auto-enrolment requirements.
• Preparing and reviewing payroll reports, identifying discrepancies and supporting accurate record keeping.
• Assisting with payroll audits and compliance reporting.
• Maintaining confidential payroll documentation and ensuring employee information is handled securely.

About you

We need someone who is organised, approachable and enjoys working with numbers and people. You will have excellent attention to detail, strong communication skills and a commitment to providing a high-quality service to colleagues.

You will bring:

• Strong administration and organisational skills, with excellent attention to detail.
• Experience using Microsoft Office and confidence working with computerised systems.
• A customer-focused approach, with experience responding to queries and supporting colleagues.
• Good communication skills, with the ability to explain information clearly and professionally.
• The ability to manage your workload effectively and meet deadlines.
• A proactive, collaborative approach and a willingness to learn.
• Previous experience working in payroll, using payroll systems or knowledge of PAYE and National Insurance legislation would be advantageous, but isn't essential.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Our Values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers:

We’re creating change

We’re always learning

We’re better together

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/about-us/equality-and-diversity/

Job Details

Company: Sense

Salary: £26345 (pro rata)

Hours: Part-time

Location: Birmingham, B29 6NA

Working pattern: On-site

Job type: Contract

Posting date: 3 Nov 2026

Closing date: 24 Nov 2026