Payroll and Pensions Officer

SIG Central Office - Speculative Applications; City Of London; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Annual leave

Employer pension contribution

Discounts for events

Mental health support

Job summary

Social Interest Group (SIG) is recruiting a Payroll and Pensions Officer to manage day-to-day payroll operations and pensions administration. You will support the Payroll and Pensions Manager to process monthly payroll, ensure systems operate concurrently, and coordinate end-to-end payroll tasks.

Join a small People and Culture team in a role that blends onsite and home-working arrangements, with a fixed-term contract to 29 January 2027.

Qualifications

• Experience within a similar role capacity required.
• Experience providing a high level of quality administration and customer support is required.
• Experience in providing a high level of numerical administration and communications is required.
• Working knowledge and understanding of payroll, pensions, and other relevant laws and external policies is required.
• Attention to detail is required.
• High level of organisation skills is required.
• Ability to work flexibily to meet the needs of the organisation is required.

Responsibilities

• Take ownership of administrative tasks in the payroll and pensions process
• Be a point of contact for enquiries regarding payroll and pensions, to proactively resolve, signpost or seek support on any issues that arise
• Utilise database and HRIS to support payroll and pensions processes and auditing
• Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other statutory bodies
• Work collaboratively with the wider organisation to ensure consistency of information and processes

Skills

Payroll experience

Attention to detail

Numerical administration

Customer support

Flexibility

HRIS systems

Tools

HRIS systems

Job description

Job Title: Payroll and Pensions Officer

Location: Islington, please note that unfortunately, this office does not have step free access. You will work flexibly with at least 1-2 days onsite, and remaining days from home.

Salary: £30,000 annual

Shift Pattern: Fixed Term Contract until 29th January 2027. 37.5 hours per week Monday to Friday from 09:00 - 17:00. You may be required to work outside these hours to meet deadlines as necessary. Any time worked outside standard working hours will be provided back in lieu.

About the Role

In a time of organisational change, as we transition our payroll to our new HRIS, we are hiring an experienced Payroll and Pensions Officer to support with the day to day payroll operations, ensuring staff are paid correctly on time. You will support the Payroll and Pensions Manager to prepare and process monthly payroll, ensuring both systems work simultaneously, coordinating effective and efficient end-to-end payroll and pensions administration.

You will work in a small team who form part of the wider People and Culture team. We're a fun collaborative team who are supportive of each other and have individual characteristics and personalities which complement each other to create a positive working environment.

Key Responsibilities Include

• Take ownership of administrative tasks in the payroll and pensions process
• Be a point of contact for enquiries regarding payroll and pensions, to proactively resolve, signpost or seek support on any issues that arise
• Utilise database and HRIS to support payroll and pensions processes and auditing
• Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other statutory bodies
• Work collaboratively with the wider organisation to ensure consistency of information and processes

About You

We're looking for someone who is methodical, intuitive, and detail-oriented, who is able to take ownership of your projects and workflows. You will be comfortable working in a fast paced environment, able to learn new systems and processes with ease. You will hold some payroll and pensions experience and be ready to hit the ground running, able to use your own initiative to resolve challenges, and support with the running of cycles.

We're looking for someone who can build good professional relationships with others, and is happy to support the wider team and organisation.

• Experience within a similar role capacity required
• Experience providing a high level of quality administration and customer support is required
• Experience in providing a high level of numerical administration and communications is required
• Working knowledge and understanding of payroll, pensions, and other relevant laws and external policies is required
• Attention to detail is required
• High level of organisation skills is required
• Ability to work flexibily to meet the needs of the organisation is required
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email [e-mail] or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Closing Date

13-11-2026