Payments - Merchant Services - Product & Solutions Vice President - London

Security Capital Research; Greater London; On-site; GBP 120,000 - 190,000; Full time

Job summary

JPMorgan Chase – Merchant Services in London seeks a Product & Solutions Vice President to lead European and global client engagements, delivering payment, fraud, and data security solutions. You will shape and drive solutioning for Card Present opportunities, onboarding programs, and revenue growth across a diverse client base.

The role requires exceptional communication, relationship-building, and leadership as you partner with product, design, technology, risk, legal, compliance, ops,

Qualifications

• Proven experience converting new business to revenue in external client-facing environment.
• Experience with mid- and large-cap clients.
• Excellent communication skills, both written and oral.
• Collaborative with strong relationship-building inside and outside the organization.
• Experience with Point of Sale / Ecommerce solutions as a merchant, payment gateway or acquirer.
• Leadership and team-oriented mindset are essential.

Responsibilities

• Provide direction on solutioning Card Present opportunities.
• Understand client payments flows via presales meetings and RFPs.
• Lead onboarding projects and implement solutions rapidly.
• Collaborate with cross-functional partners to meet merchant needs and promote new product initiatives.
• Identify blockers and develop recommendations for delivery issues.
• Manage internal risk and compliance review processes to support launches.
• Coordinate with product, design, technology, risk, legal, compliance, ops, marketing, and sales to manage prioritization and resourcing.
• Role involves travel within the EMEA region.

Skills

Revenue generation

Client facing

Communication

Collaboration

POS / Ecommerce knowledge

Job description

Our Merchant Services teamis the global payment processing business for JPMorgan Chase & Co. We are the world’s leading merchant acquirer and a leading provider of payment, fraud and data security for companies authorizing transactions in more than 130 currencies.

As a Product & Solutions Vice President in the Merchant Services team you will join the EMEA Acquiring Product Team to work with our European and Global clients to delight and excite them with our current and evolving payment solutions.

Job Responsibilities:

• Provide direction and guidance on the overall approach to Solutioning Card Present opportunities
• Understand the client’s payments flows by attending presales meetings, reviewing RFP’s and provide a deep understanding of the Ecommerce/ Point of Sale/Payments Industry
• Participate in client on-boarding projects providing consultation on the implementation of solutions into client systemsand focusing on deploying at pace to bring revenues on line quickly
• Work closely with cross functional partners and clients to understand merchant / client needs, changes in industry landscape, and help promotenew product initiatives that are meaningful for clients
• Identify potential roadblocks and develop recommendations for delivery issues
• Manage internal risk and compliance review processes to support launch and ensure a strong control environment
• Partner with teams (product, design, technology, risk, legal, compliance, ops, marketing, sales...) to manage prioritization and resourcing
• The role will involve some travel in the EMEA region

Required qualifications, capabilities, and skills:

• Proven experience of converting new business to revenue generation in an external client facing environment
• Experience of working with mid and large cap clients
• Great communication skills – the ability to take a complicated message and deliver in a way that is clear to understand
• A great collaborator, with experience of building strong relationships internally and with clients
• Experience of Point of Sale / eCommerce solutions as a merchant, payment gateway or an acquirer
• Positive, team-oriented attitude and leadership skills a must