Payment Support Advisor - Flexible & Career-Driven
EE
Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Benefits offered by this job
Job summary
EE North Tyneside is hiring for a full-time Payment Support role in Newcastle upon Tyne. The salary starts at £26,116 and rises to £26,738 after 8 months, with training provided to handle customer billing queries and payment difficulties.
Start date is 2 November 2026, with opportunities for occasional home working as part of a flexible schedule. You will join a team focused on delivering brilliant service, supporting customers through tricky times, and helping them regain control of their
Responsibilities
- Assist customers with billing queries
- Support customers who have fallen behind on payments
- Provide friendly, personal service with training to become an expert
- Adapt to flexible scheduling and occasional home working as part of EE’s approach
Job description
EE North Tyneside is hiring for a full-time Payment Support role in Newcastle upon Tyne. The salary starts at £26,116 and rises to £26,738 after 8 months, with training provided to handle customer billing queries and payment difficulties.
Start date is 2 November 2026, with opportunities for occasional home working as part of a flexible schedule. You will join a team focused on delivering brilliant service, supporting customers through tricky times, and helping them regain control of their
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
