Patrol Attendant

APCOA PARKING UK; Luton; On-site; GBP 26,000 - 30,000; Full time

Job summary

APCOA PARKING UK in Luton is seeking a Parking Patrol Attendant for Luton Parkway Station. The role is 40 hours per week, with a £26,436.80 salary, and involves patrolling car parks to ensure safe, clean and secure conditions for customers.

Responsibilities include inspecting payment machines, issuing penalties under Bye Laws, assisting customers and rail passengers, checking site conditions, reporting faults, litter collection, and cleaning pay machines daily across sites.

Qualifications

• Excellent oral and communication skills.
• Ability to deal with and relate to a wide variety of people.
• Excellent customer service skills.

Responsibilities

• Check each Parking Payment Machine to ensure it is working and clean.
• Issue Penalty Notices in accordance with Bye Laws.
• Assist customers and rail passengers with enquiries.
• Perform general site checks and report faults/concerns to LAP.
• Inspect machines on patrol to ensure full functionality.
• Notify relevant personnel to arrange maintenance.
• Perform litter picking and dispose of litter in bins.
• Clean pay machines across sites and change bin bags daily.

Skills

Oral communication

Customer service

Interpersonal skills

Job description

The Role

Parking Patrol Attendant - £26,436.80 - Luton Parkway Station - 40 hours per week, Monday - Sunday

Do you enjoy working outside? Are you able to work with minimal direction? Do you have a full UK driving license?

If you answered yes, then we may have the role for you:

An opening has arisen for a Parking Patrol Attendant working within the team at Luton Parkway Station. Parking Patrol Attendants are essential to the smooth running of our car parks to provide safe, clean and secure conditions for all customers.

What you'll do:

• You will be checking each Parking Payment Machine to ensure in working order and clean
• You will issue Penalty Notices in accordance with Bye Laws
• You will be expected to assist customers & rail passengers with their enquiries as required.
• You will be responsible for performing a general check of the site and its condition including shrubbery, signage and lines/signs & report faults / concerns to LAP
• On each working patrol, in line with the agreed schedule, inspect the machine to ensure that: they are fully functioning
• You will ensure faults are notified to relevant personnel in order to arrange maintenance related repairs
• You will perform litter picking & place any litter collected on a patrol in the bins provided
• You will be in charge of cleaning of pay machines all sites - Daily Changing of bin bags at all sites

What you'll bring:

• Excellent oral and communication skills
• Ability to deal with and relate to a wide variety of people
• Excellent customer service skills

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support. Our staff have the development opportunities to fulfil their potential while aiming for excellence in their work.