Parking Enforcement Officer

APCOA PARKING UK; Cookstown; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Company vehicle for patrol

Uniform provided

PPE and mobile phone

28 days annual leave

Pension & Death in Service

Full training and ongoing support

Job summary

APCOA are seeking a proactive Parking Enforcement Officer to join our team in Cookstown, Magherafelt and Dungannon. You will patrol designated areas in a company provided vehicle, enforce parking regulations and provide clear guidance to motorists.

A full, valid UK driving licence is essential, and the role offers full training and ongoing support. Benefits include a company vehicle for patrols, uniform, PPE and a mobile phone, 28 days’ annual leave and a pension scheme with Death in Service.

Qualifications

• Full, valid UK driving licence is essential.
• No previous parking enforcement experience is required.
• AccessNI Basic Check is a requirement of the role.

Responsibilities

• Patrolling designated on-street parking areas and car parks in a company-provided vehicle
• Monitoring compliance with parking regulations
• Issuing Parking Charge Notices where appropriate
• Providing clear advice and guidance to motorists and members of the public
• Explaining parking regulations, enforcement procedures and clamping processes professionally and respectfully
• Delivering excellent customer service while confidently handling demanding situations
• Maintaining accurate records using handheld technology

Skills

Customer service

Communication

Calm under pressure

Independence

Job description

The Role

Parking Enforcement Officer

Salary: £26,728 per annum (£12.85 per hour)
Hours: 40 hours per week | 5 days out of 7 (rota basis)
Location: Cookstown, Magherafelt & Dungannon

Do you enjoy working outdoors and making a difference in your community? Do you have a full Clean UK driving licence?

We're looking for motivated, reliable and customer-focused people to join the team as Parking Enforcement Officers/Traffic Attendants.

This is a varied, on the go role where no two days are the same. Patrolling Cookstown, Magherafelt and Dungannon in a company provided vehicle, you'll help keep roads and car parks safe and accessible. You will ensure areas are available for everyone by ensuring parking regulations are applied fairly and consistently. Whether you're looking for a fresh challenge or a long-term career, we'll provide all the training and support you need to succeed. A full, valid UK driving licence is essential.

About APCOA

APCOA are a trusted provider of parking services, committed to keeping communities safe, accessible and moving. People are at the heart of everything we do, and we're proud to provide a supportive working environment where professionalism, respect and excellent customer service are valued every day.

As a Parking Enforcement Officer, you'll be the face of our service, working unaided while engaging with members of the public throughout your shift.

What will you do?

• Patrolling designated on-street parking areas and car parks in a company-provided vehicle
• Monitoring compliance with parking regulations
• Issuing Parking Charge Notices where appropriate
• Providing clear advice and guidance to motorists and members of the public
• Explaining parking regulations, enforcement procedures and clamping processes professionally and respectfully
• Delivering excellent customer service while confidently handling demanding situations
• Maintaining accurate records using handheld technology

What will you bring?

• Friendly, approachable and confident communicating with the public
• Calm, professional and able to remain composed in difficult situations
• Comfortable working outdoors in all weather conditions
• Reliable, self-motivated and able to work independently
• Passionate about delivering excellent customer service
• Able to make fair, consistent judgements

What is on offer to you?

• Salary of £26,728 per annum (£12.85 per hour)
• Full training and ongoing support
• Company vehicle for patrol duties
• Uniform, PPE and mobile phone provided
• 28 days' annual leave (including bank holidays)
• Company pension scheme & Death in Service benefit
• Stable, long-term employment within a growing organisation

Why Join Us?

This is more than an enforcement role, it's an opportunity to play an important part in keeping local communities safe, accessible and well-managed. Every day brings new trials, new people and the satisfaction of making a visible difference. If you're looking for an vigorous, rewarding role with a supportive employer that values professionalism, integrity and customer service, we'd love to hear from you.

No previous parking enforcement experience is required – full training will be provided.

Career Development

We believe in investing in our people. From your first day, you'll receive comprehensive training and ongoing support to help you succeed in your role. As you gain experience, there may be opportunities to develop your skills, take on additional responsibilities and progress your career within the business.

Does this sound like you?

Please be advised that an AccessNI Basic Check is a requirement of the role. Having a criminal conviction will not necessarily prevent you from being successful in obtaining a position with APCOA. Each application will be considered on its individual circumstances, in accordance with applicable legislation and APCOA’s recruitment and vetting procedures.