Patient Services Front Desk Administrator

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Portsmouth; On-site; GBP 23,000 - 28,000; Full time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a professional Receptionist for the Battenburg Child Development Centre. The role focuses on delivering a welcoming, efficient front-desk service and supporting clinic bookings and administrative tasks.

The successful candidate will be the first point of contact for patients, families and staff, ensuring accurate check-ins, confidentiality, and smooth day-to-day operations within a busy clinical environment.

Qualifications

• Educated to GSCE Grade 4 or above in English and Maths or equivalent standard.
• Previous typing/word processing experience.
• Disclosure and Barring Service (DBS) check required.

Responsibilities

• Act as first point of contact for patients, families, and visitors in a busy reception setting.
• Manage patient arrivals and room bookings for clinics and meetings while maintaining confidentiality.
• Handle deliveries, scan documents, and support routine administrative tasks.

Skills

Typing

Word processing

Education

GSCE English and Maths or equivalent

Job description

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a professional Receptionist for the Battenburg Child Development Centre. The role focuses on delivering a welcoming, efficient front-desk service and supporting clinic bookings and administrative tasks.

The successful candidate will be the first point of contact for patients, families and staff, ensuring accurate check-ins, confidentiality, and smooth day-to-day operations within a busy clinical environment.