Patient-Facing Receptionist & Front Desk Administrator

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Tipner; On-site; GBP 20,000 - 23,000; Full time

Job summary

Battenburg Child Development Centre, part of Hampshire and Isle of Wight Healthcare NHS Foundation Trust, is seeking a confident receptionist to be the first point of contact for patients, families and staff. You will help create a welcoming, efficient experience and support the administrative function across teams.

Responsibilities include recording patient arrivals, booking clinics, handling deliveries, scanning documents, and maintaining strict confidentiality.

Qualifications

• First point of contact for patients, families and staff, delivering a welcoming service.
• Professional and courteous communication at all times.
• Ability to multi-task effectively in a busy environment.

Responsibilities

• Record patient arrivals accurately and manage room bookings for clinics and meetings.
• Sign for deliveries and ensure items reach the appropriate team.
• Scan post, documents and notes when required.
• Maintain confidentiality in line with Trust policies and data protection.
• Provide high-quality reception support across multiple teams.

Skills

Customer service

Communication skills

Multitasking

Job description

Battenburg Child Development Centre, part of Hampshire and Isle of Wight Healthcare NHS Foundation Trust, is seeking a confident receptionist to be the first point of contact for patients, families and staff. You will help create a welcoming, efficient experience and support the administrative function across teams.

Responsibilities include recording patient arrivals, booking clinics, handling deliveries, scanning documents, and maintaining strict confidentiality.