Patient Services Coordinator - Primary Care

Operose Health Ltd; Southend-on-Sea; Remote; GBP 22,000 - 30,000; Full time

Job summary

Operose Health Ltd is recruiting a Bank Receptionist/Administrator for our location in Southend-on-Sea. You will welcome patients, manage appointments, handle inquiries and maintain confidential records while supporting the NHS workflow.

The role requires friendly communication, basic Word/Excel, and a careful, compliant approach to data security. Previous NHS reception experience is welcome but not essential; full-time hours with a salary of £13.25 per hour are offered, with annual equivalent

Qualifications

• Reception or customer care experience required.
• Basic PC skills (Word, Excel, email).
• Ability to follow processes and protect data confidentiality.
• NHS reception experience welcomed but not essential.

Responsibilities

• Respond to patient questions and manage appointment requests.
• Email, scan and code clinical correspondence.
• Process prescription requests.
• Maintain patient records with confidentiality.

Skills

Reception experience

Microsoft Office

Data security

Job description

Operose Health Ltd is recruiting a Bank Receptionist/Administrator for our location in Southend-on-Sea. You will welcome patients, manage appointments, handle inquiries and maintain confidential records while supporting the NHS workflow.

The role requires friendly communication, basic Word/Excel, and a careful, compliant approach to data security. Previous NHS reception experience is welcome but not essential; full-time hours with a salary of £13.25 per hour are offered, with annual equivalent